//--> //--> //-->
Toggle navigation
Logout
Change account settings
EN
DE
ES
FR
A-Z
Beta
About EconBiz
News
Thesaurus (STW)
Research Skills
Help
EN
DE
ES
FR
My account
Logout
Change account settings
Login
Publications
Events
Your search terms
Search
Retain my current filters
~isPartOf:"Journal of retailing and consumer services"
~isPartOf:"Marketing letters : a journal of research in marketing"
~person:"Prentice, Catherine"
~subject:"Beziehungsmarketing"
Search options
All Fields
Title
Exact title
Subject
Author
Institution
ISBN/ISSN
Published in...
Publisher
Open Access only
Advanced
Search history
My EconBiz
Favorites
Loans
Reservations
Fines
You are here:
Home
Search: subject_exact:"Love"
Narrow search
Delete all filters
| 4 applied filters
Year of publication
From:
To:
Subject
All
Beziehungsmarketing
Customer service
4
Dienstleistungsqualität
4
Emotion
4
Emotional intelligence
4
Intelligence
4
Intelligenz
4
Kundenservice
4
Service quality
4
Consumer behaviour
3
Konsumentenverhalten
3
Customer satisfaction
2
Kundenzufriedenheit
2
Relationship marketing
2
Service encounter
2
Arbeitskräfte
1
Arbeitszufriedenheit
1
Artificial intelligence
1
Casino
1
Casinos
1
Cognition
1
Consumer behaviours
1
Customer engagement
1
Customer loyalty
1
Customer response
1
Frontline employees
1
Gambling
1
Glücksspiel
1
Hotel industry
1
Hotellerie
1
Hotels
1
Job satisfaction
1
Kognition
1
Künstliche Intelligenz
1
Memorable experience
1
Service experience
1
Workforce
1
more ...
less ...
Online availability
All
Undetermined
2
Type of publication
All
Article
2
Type of publication (narrower categories)
All
Article in journal
2
Aufsatz in Zeitschrift
2
Language
All
English
2
Author
All
Prentice, Catherine
Borges, Adilson
2
Chebat, Jean-Charles
2
Klaus, Philipp
2
Ahuvia, Aaron
1
Al Khateeb, Amr
1
Alamanos, Eleftherios
1
Alnawas, Ibrahim
1
Anh Thi Van Nguyen
1
Babin, Barry J.
1
Bagozzi, Richard P.
1
Barari, Mojtaba
1
Batra, Rajeev
1
Beatty, Sharon E.
1
Bilgihan, Anil
1
Boles, James S.
1
Buunk, Bram
1
Bügel, Marnix S.
1
Cachero-Martínez, Silvia
1
Carsana, Laurence
1
Chang, Ya Ping
1
Das, Manish
1
Davison, Robert M.
1
Dogerlioglu-Demir, Kivilcim
1
Dominique-Ferreira, Sergio
1
El Hedhli, Kamel
1
Fatma, Mobin
1
Fellesson, Markus
1
Ferreira, Andreia
1
Gaucher, Benoît
1
Gillison, Stephanie T.
1
Griffin, Mitch
1
Gómez, Mar
1
Han, Xiaoyun
1
Herter, Márcia Maurer
1
Hickman, Ellie
1
Hoang, Anna
1
Hossain, Md Shamim
1
Hur, Won-Moo
1
Inversini, Alessandro
1
more ...
less ...
Published in...
All
Journal of retailing and consumer services
Marketing letters : a journal of research in marketing
Source
All
ECONIS (ZBW)
2
Showing
1
-
2
of
2
Sort
Relevance
Date (newest first)
Date (oldest first)
1
The role of memorable experience and emotional intelligence in senior customer loyalty to geriatric hotels
Prentice, Catherine
;
Dominique-Ferreira, Sergio
; …
- In:
Journal of retailing and consumer services
64
(
2022
),
pp. 1-9
Persistent link: https://www.econbiz.de/10013209511
Saved in:
2
Engaging and retaining customers with AI and employee service
Prentice, Catherine
;
Nguyen Tuyet-Mai
- In:
Journal of retailing and consumer services
56
(
2020
),
pp. 1-13
Persistent link: https://www.econbiz.de/10012390002
Saved in:
Results per page
10
25
50
100
250
A service of the
zbw
×
Loading...
//-->