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~isPartOf:"Journal of retailing and consumer services"
~language:"eng"
~person:"Dhir, Amandeep"
~person:"Klaus, Philipp"
~type_genre:"Article in journal"
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Consumer behaviour
24
Konsumentenverhalten
24
Einzelhandel
8
Retail trade
8
Beziehungsmarketing
7
Relationship marketing
7
Customer experience
6
Brand management
4
Confidence
4
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Customer experience management
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Dhir, Amandeep
Klaus, Philipp
Prentice, Catherine
25
Park, Jungkun
23
Pantano, Eleonora
22
Thaichon, Park
20
Septianto, Felix
19
Jebarajakirthy, Charles
16
Paul, Justin
16
Dwivedi, Yogesh Kumar
15
Kaur, Puneet
15
Söderlund, Magnus
15
Lombart, Cindy
14
Sarkar, Biswajit
14
Talwar, Shalini
14
Yan, Ruiliang
14
Agag, Gomaa
13
Mortimer, Gary
13
Rana, Nripendra P.
13
Chebat, Jean-Charles
12
Ladhari, Riadh
11
Otterbring, Tobias
11
Sands, Sean
11
Cliquet, Gérard
10
Kuppelwieser, Volker
10
Quach, Sara
10
Souiden, Nizar
10
Baier, Daniel
9
Bogomolova, Svetlana
9
Borges, Adilson
9
Das, Manish
9
Elms, Jonathan
9
Louis, Didier
9
Mou, Jian
9
Phau, Ian
9
Trinh, Giang
9
Abdelmoety, Ziad Hassan
8
Chakraborty, Debarun
8
Duan, Yongrui
8
Finsterwalder, Jörg
8
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Journal of retailing and consumer services
Journal of business research : JBR
22
Technological forecasting & social change : an international journal
18
Business strategy and the environment
9
Journal of knowledge management
7
The journal of services marketing
7
Technovation : the international journal of technological innovation, entrepreneurship and technology management
5
International journal of hospitality management
4
Journal of service management
4
European journal of marketing
3
International journal of market research : JMRS ; the journal of the Market Research Society
3
International marketing review
3
Scandinavian journal of hospitality and tourism
3
Tourism management : research, policies, practice
3
Australasian marketing journal
2
International journal of market research
2
Journal of intellectual capital
2
Journal of marketing management : MM
2
Journal of service research
2
Journal of travel and tourism marketing
2
Tourism management perspectives : TMP
2
Australasian marketing journal : AMJ ; official journal of the Australia-New Zealand Marketing Academy (ANZMAC)
1
Corporate social responsibility and environmental management
1
Electronic markets : EM ; the international journal of electronic commerce and business media
1
Entrepreneurship and regional development : an international journal
1
European journal of marketing : EJM
1
Human relations : towards the integration of the social sciences
1
Industrial marketing management : the international journal for industrial and high-tech firms
1
Information & management : the internat. journal of management processes and systems ; journal of IFIP Users Group
1
International journal of production research
1
International review on public and non-profit marketing
1
Journal of business ethics : JBE
1
Journal of direct, data and digital marketing practice : the international journal of the Institute of Direct Marketing
1
Journal of hospitality marketing & management
1
Journal of managerial psychology
1
Journal of marketing management : JMM ; journal of the Academy of Marketing
1
Journal of strategic marketing
1
Journal of travel research : a quarterly publication of the Travel and Tourism Research Association
1
Psychology & marketing
1
Technovation : an international journal of technical innovation and entrepreneurship
1
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ECONIS (ZBW)
30
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1
A glimpse of the future retail customer experience : guidelines for research and practice : editorial
Klaus, Philipp
;
Kuppelwieser, Volker
- In:
Journal of retailing and consumer services
73
(
2023
),
pp. 1-3
Persistent link: https://www.econbiz.de/10014303398
Saved in:
2
Quantifying the influence of customer experience on consumer share-of-category
Klaus, Philipp
;
Kuppelwieser, Volker
;
Heinonen, Kristina
- In:
Journal of retailing and consumer services
73
(
2023
),
pp. 1-10
Persistent link: https://www.econbiz.de/10014303364
Saved in:
3
There is a secret to success : Linking customer experience management practices to profitability
Wetzels, Ruud W. H.
;
Klaus, Philipp
;
Wetzels, Martin
- In:
Journal of retailing and consumer services
73
(
2023
),
pp. 1-10
Persistent link: https://www.econbiz.de/10014303332
Saved in:
4
The balancing act : how do moral norms and anticipated pride drive food waste/reduction behaviour?
Talwar, Shalini
;
Kaur, Puneet
;
Kumar, Sushant
;
Salo, Jari
; …
- In:
Journal of retailing and consumer services
66
(
2022
),
pp. 1-14
Persistent link: https://www.econbiz.de/10013209694
Saved in:
5
The convenience of shopping via voice AI : introducing AIDM
Klaus, Philipp
;
Zaichkowsky, Judith Lynne
- In:
Journal of retailing and consumer services
65
(
2022
),
pp. 1-7
Persistent link: https://www.econbiz.de/10013169684
Saved in:
6
How luxury retail will change forever : the role of atmospherics in the digital era
Klaus, Philipp
- In:
Journal of retailing and consumer services
68
(
2022
),
pp. 1-7
Persistent link: https://www.econbiz.de/10013366371
Saved in:
7
Social media celebrities and new world order : what drives purchasing behavior among social media followers?
Wahab, Hamza Kaka Abdul
;
Meng, Tao
;
Tandon, Anushree
; …
- In:
Journal of retailing and consumer services
68
(
2022
),
pp. 1-13
Persistent link: https://www.econbiz.de/10013366380
Saved in:
8
Behavioral reasoning perspectives to brand love toward natural products : moderating role of environmental concern and household size
Sreen, Naman
;
Dhir, Amandeep
;
Talwar, Shalini
;
Teck Ming Tan
- In:
Journal of retailing and consumer services
61
(
2021
),
pp. 1-13
Persistent link: https://www.econbiz.de/10012581892
Saved in:
9
Editorial: guiding directions and propositions : placing dynamics at the heart of customer experience (CX) research
Klaus, Philipp
;
Kuppelwieser, Volker
- In:
Journal of retailing and consumer services
59
(
2021
),
pp. 1-3
Persistent link: https://www.econbiz.de/10012434360
Saved in:
10
Has financial attitude impacted the trading activity of retail investors during the COVID-19 pandemic?
Talwar, Manish
;
Talwar, Shalini
;
Kaur, Puneet
; …
- In:
Journal of retailing and consumer services
58
(
2021
),
pp. 1-11
Persistent link: https://www.econbiz.de/10012431621
Saved in:
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