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~isPartOf:"Journal of retailing and consumer services"
~language:"eng"
~person:"Mortimer, Gary"
~person:"Otterbring, Tobias"
~type_genre:"Article in journal"
~type_genre:"Congress report"
~type_genre:"Hochschulschrift"
~type_genre:"Konferenzschrift"
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Consumer behaviour
20
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20
Einzelhandel
8
Retail trade
8
Beziehungsmarketing
6
Customer satisfaction
6
Kundenzufriedenheit
6
Relationship marketing
6
Retail
5
Dienstleistungsqualität
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Service quality
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Mortimer, Gary
Otterbring, Tobias
Prentice, Catherine
25
Park, Jungkun
23
Pantano, Eleonora
22
Dhir, Amandeep
20
Thaichon, Park
20
Septianto, Felix
19
Jebarajakirthy, Charles
16
Paul, Justin
16
Dwivedi, Yogesh Kumar
15
Kaur, Puneet
15
Söderlund, Magnus
15
Lombart, Cindy
14
Sarkar, Biswajit
14
Talwar, Shalini
14
Yan, Ruiliang
14
Agag, Gomaa
13
Rana, Nripendra P.
13
Chebat, Jean-Charles
12
Ladhari, Riadh
11
Sands, Sean
11
Cliquet, Gérard
10
Klaus, Philipp
10
Kuppelwieser, Volker
10
Quach, Sara
10
Souiden, Nizar
10
Baier, Daniel
9
Bogomolova, Svetlana
9
Borges, Adilson
9
Das, Manish
9
Elms, Jonathan
9
Louis, Didier
9
Mou, Jian
9
Phau, Ian
9
Trinh, Giang
9
Abdelmoety, Ziad Hassan
8
Chakraborty, Debarun
8
Duan, Yongrui
8
Finsterwalder, Jörg
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Journal of retailing and consumer services
Journal of business research : JBR
4
European journal of marketing
3
Journal of consumer behaviour : an international research review
2
Journal of fashion marketing and management
2
Psychology & marketing
2
The international review of retail, distribution and consumer research
2
Australasian marketing journal
1
Australasian marketing journal : AMJ ; official journal of the Australia-New Zealand Marketing Academy (ANZMAC)
1
Baltic journal of management : BJM
1
Business strategy and the environment
1
Harvard business review : HBR
1
International journal of nonprofit & voluntary sector marketing
1
International journal of retail & distribution management
1
International journal of retail and distribution management
1
Journal of advertising research
1
Journal of financial services marketing
1
Journal of hospitality marketing & management
1
Journal of international food & agribusiness marketing : JIFAM
1
Journal of marketing research : JMR
1
Journal of marketing theory and practice
1
Journal of service management
1
Journal of sustainable marketing
1
Marketing letters : a journal of research in marketing
1
Technological forecasting & social change : an international journal
1
The international journal of bank marketing : IJBM
1
The journal of consumer marketing
1
The journal of services marketing
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The service industries journal
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ECONIS (ZBW)
24
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1
The dark side of going green : dark triad traits predict organic consumption through virtue signaling, status signaling, and praise from others
Konuk, Faruk Anıl
;
Otterbring, Tobias
- In:
Journal of retailing and consumer services
76
(
2024
),
pp. 1-12
Persistent link: https://www.econbiz.de/10014460784
Saved in:
2
From traditional to transformed : examining the pre- and post-COVID consumers' shopping mall experiences
Mortimer, Gary
;
Osorio Andrade, María Lucila
; …
- In:
Journal of retailing and consumer services
76
(
2024
),
pp. 1-19
Persistent link: https://www.econbiz.de/10014460814
Saved in:
3
Social validation, reciprocation, and sustainable orientation : cultivating "clean" codes of conduct through social influence
Otterbring, Tobias
;
Folwarczny, Michał
- In:
Journal of retailing and consumer services
76
(
2024
),
pp. 1-12
Persistent link: https://www.econbiz.de/10014460858
Saved in:
4
Measuring customer aggression : Scale development and validation
Mortimer, Gary
;
Wang, Shasha
;
Osorio Andrade, María Lucila
- In:
Journal of retailing and consumer services
73
(
2023
),
pp. 1-12
Persistent link: https://www.econbiz.de/10014303231
Saved in:
5
Eco depletion : the impact of hunger on prosociality by means of environmentally friendly attitudes and behavior
Gidlöf, Kerstin
;
Lahm, Erik Stoltenberg
;
Wallin, Annika
; …
- In:
Journal of retailing and consumer services
62
(
2021
),
pp. 1-8
Persistent link: https://www.econbiz.de/10012648955
Saved in:
6
Examining the consequences of customer-oriented deviance in retail
Mortimer, Gary
;
Fazal-e-Hasan, Syed
;
Strebel, Judi
- In:
Journal of retailing and consumer services
58
(
2021
),
pp. 1-14
Persistent link: https://www.econbiz.de/10012431571
Saved in:
7
Peer presence promotes popular choices : a "spicy" field study on social influence and brand choice
Otterbring, Tobias
- In:
Journal of retailing and consumer services
61
(
2021
),
pp. 1-7
Persistent link: https://www.econbiz.de/10012581932
Saved in:
8
Positive gender congruency effects on shopper responses : field evidence from a gender egalitarian culture
Otterbring, Tobias
;
Bhatnagar, Roopali
;
Samuelsson, Peter
; …
- In:
Journal of retailing and consumer services
63
(
2021
),
pp. 1-8
Persistent link: https://www.econbiz.de/10012665988
Saved in:
9
The role of culture and personality traits in board game habits and attitudes : cross-cultural comparison between Denmark, Germany, and USA
Bar, Amit
;
Otterbring, Tobias
- In:
Journal of retailing and consumer services
61
(
2021
),
pp. 1-8
Persistent link: https://www.econbiz.de/10012581858
Saved in:
10
Bridging the valuescape with digital technology : a mixed methods study on customers' value creation process in the physical retail space
Nöjd, Sture
;
Trischler, Jessica Westman
;
Otterbring, Tobias
- In:
Journal of retailing and consumer services
56
(
2020
),
pp. 1-10
Persistent link: https://www.econbiz.de/10012389867
Saved in:
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