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~isPartOf:"Journal of retailing and consumer services"
~language:"eng"
~person:"Prentice, Catherine"
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Consumer behaviour
18
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18
Beziehungsmarketing
11
Dienstleistungsqualität
11
Relationship marketing
11
Service quality
11
Customer satisfaction
9
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Prentice, Catherine
Park, Jungkun
23
Pantano, Eleonora
22
Dhir, Amandeep
20
Thaichon, Park
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Septianto, Felix
19
Jebarajakirthy, Charles
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Paul, Justin
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Dwivedi, Yogesh Kumar
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Kaur, Puneet
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Otterbring, Tobias
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Sands, Sean
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Cliquet, Gérard
10
Klaus, Philipp
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Kuppelwieser, Volker
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Quach, Sara
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Souiden, Nizar
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Baier, Daniel
9
Bogomolova, Svetlana
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Borges, Adilson
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Das, Manish
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Elms, Jonathan
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Louis, Didier
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Mou, Jian
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Trinh, Giang
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Journal of retailing and consumer services
Journal of business research : JBR
7
International journal of hospitality management
6
Journal of hospitality marketing & management
6
Services marketing quarterly
4
International journal of contemporary hospitality management
3
Journal of global scholars of marketing science : bridging Asia and the world ; JGSMS
3
International Journal of Contemporary Hospitality Management
2
Journal of strategic marketing
2
Knowledge management research & practice : KMRP ; an official journal of the OR Society
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Psychology & marketing
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The service industries journal
2
Tourism Review
2
China Accounting and Finance Review
1
Individual sources, dynamics, and expressions of emotion : [contributions to the 2012 International Conference on Emotion and Organizational Life held in Helsinki, Finland]
1
International Journal of Consumer Studies
1
International journal of consumer studies
1
International journal of organizational analysis
1
Journal of Services Marketing
1
Journal of business venturing
1
Journal of hospitality & tourism research : JHTR ; the professional journal of the Council on Hotel, Restaurant, and Institutional Education
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Journal of service theory and practice
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Journal of vacation marketing
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Journal of vacation marketing : an international journal
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Logistics
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Marketing Intelligence & Planning
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Marketing intelligence & planning
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The Cornell hospitality quarterly
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The journal of brand management : an international journal
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The journal of business & industrial marketing
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Tourism and hospitality research : the surrey quarterly review
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Tourism management perspectives : TMP
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Tourism review
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ECONIS (ZBW)
25
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1
Shaping destination marketing with norms and personality
Wasaya, Allah
;
Prentice, Catherine
;
Hsiao, Aaron
- In:
Journal of retailing and consumer services
77
(
2024
),
pp. 1-13
Persistent link: https://www.econbiz.de/10014462163
Saved in:
2
Artificial intelligence as a boundary-crossing object for employee engagement and performance
Prentice, Catherine
;
Wong, IpKin Anthony
;
Lin, Zhiwei
- In:
Journal of retailing and consumer services
73
(
2023
),
pp. 1-8
Persistent link: https://www.econbiz.de/10014303366
Saved in:
3
The influence of customer experience with automated games and social interaction on customer engagement and loyalty in casinos
Tuguinay, Jovanie A.
;
Prentice, Catherine
;
Moyle, Brent
- In:
Journal of retailing and consumer services
64
(
2022
),
pp. 1-10
Persistent link: https://www.econbiz.de/10013209579
Saved in:
4
The role of memorable experience and emotional intelligence in senior customer loyalty to geriatric hotels
Prentice, Catherine
;
Dominique-Ferreira, Sergio
; …
- In:
Journal of retailing and consumer services
64
(
2022
),
pp. 1-9
Persistent link: https://www.econbiz.de/10013209511
Saved in:
5
Identifying antecedent conditions for luxury brand purchase
Jin, Ting
;
Prentice, Catherine
;
Shao, Wei
- In:
Journal of retailing and consumer services
60
(
2021
),
pp. 1-10
Persistent link: https://www.econbiz.de/10012502684
Saved in:
6
Linking transaction-specific satisfaction and customer loyalty : the case of casino resorts
Ji, Chunli
;
Prentice, Catherine
- In:
Journal of retailing and consumer services
58
(
2021
),
pp. 1-10
Persistent link: https://www.econbiz.de/10012431580
Saved in:
7
A netnographical approach to typologizing customer engagement and corporate misconduct
Hua, Lian-Lian
;
Prentice, Catherine
;
Han, Xiaoyun
- In:
Journal of retailing and consumer services
59
(
2021
),
pp. 1-14
Persistent link: https://www.econbiz.de/10012433740
Saved in:
8
Relevant, or irrelevant, external factors in panic buying
Prentice, Catherine
;
Nguyen Tuyet-Mai
;
Nandy, Purnima
; …
- In:
Journal of retailing and consumer services
61
(
2021
),
pp. 1-10
Persistent link: https://www.econbiz.de/10012581922
Saved in:
9
Robotic service quality : scale development and validation
Prentice, Catherine
;
Nguyen Tuyet-Mai
- In:
Journal of retailing and consumer services
62
(
2021
),
pp. 1-7
Persistent link: https://www.econbiz.de/10012648963
Saved in:
10
Engaging and retaining customers with AI and employee service
Prentice, Catherine
;
Nguyen Tuyet-Mai
- In:
Journal of retailing and consumer services
56
(
2020
),
pp. 1-13
Persistent link: https://www.econbiz.de/10012390002
Saved in:
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