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~isPartOf:"Journal of retailing and consumer services"
~person:"Ainsworth, Jeremy"
~person:"Anh Thi Van Nguyen"
~subject:"Emotion"
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Emotion
Consumer behaviour
2
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Beziehungsmarketing
1
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1
Channel switching
1
Customer emotions
1
Customer experience
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Ainsworth, Jeremy
Anh Thi Van Nguyen
Septianto, Felix
6
Ladhari, Riadh
4
Prentice, Catherine
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Chebat, Jean-Charles
3
Chiew, Tung Moi
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Kumar, Sushant
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Li, Bin
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Makkar, Marian
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Pandit, Ameet
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Qi, Zhou
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Sierra, Jeremy J.
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Souiden, Nizar
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Thaichon, Park
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Thi Nguyet Que Nguyen
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Exploring customer experience during channel switching in omnichannel retailing context : a qualitative assessment
Anh Thi Van Nguyen
;
McClelland, Bob
;
Nguyen Hoang Thuan
- In:
Journal of retailing and consumer services
64
(
2022
),
pp. 1-18
Persistent link: https://www.econbiz.de/10013209558
Saved in:
2
That's different! : how consumers respond to retail website change
Ainsworth, Jeremy
;
Ballantine, Paul W.
- In:
Journal of retailing and consumer services
21
(
2014
)
5
,
pp. 764-772
Persistent link: https://www.econbiz.de/10010407227
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