//--> //--> //-->
Toggle navigation
Logout
Change account settings
EN
DE
ES
FR
A-Z
Beta
About EconBiz
News
Thesaurus (STW)
Research Skills
Help
EN
DE
ES
FR
My account
Logout
Change account settings
Login
Publications
Events
Your search terms
Search
Retain my current filters
~isPartOf:"Journal of retailing and consumer services"
~person:"Fazal-e-Hasan, Syed"
~subject:"Consumer behaviour"
~subject:"Salespeople"
Search options
All Fields
Title
Exact title
Subject
Author
Institution
ISBN/ISSN
Published in...
Publisher
Open Access only
Advanced
Search history
My EconBiz
Favorites
Loans
Reservations
Fines
You are here:
Home
Search: subject_exact:"Servicequalität"
Narrow search
Delete all filters
| 4 applied filters
Year of publication
From:
To:
Subject
All
Consumer behaviour
Salespeople
Beziehungsmarketing
2
Customer satisfaction
2
Customer service
2
Dienstleistungsqualität
2
Kundenservice
2
Kundenzufriedenheit
2
Relationship marketing
2
Service quality
2
Airline
1
Airlines
1
Arbeitsverhalten
1
Beschwerdemanagement
1
Brand credibility
1
Brand image
1
Brand management
1
Complaint management
1
Consumer services
1
Credibility
1
Customer-oriented deviance
1
Dienstleistung
1
Dienstleistungssektor
1
Einzelhandel
1
Ethiopia
1
Fluggesellschaft
1
Frontline service employees
1
Gender
1
Geschlecht
1
Glaubwürdigkeit
1
Konsumentenverhalten
1
Markenführung
1
Markenimage
1
Mobile communications
1
Mobilkommunikation
1
Retail
1
Retail trade
1
Satisfaction
1
Service industry
1
Service recovery
1
more ...
less ...
Online availability
All
Undetermined
2
Type of publication
All
Article
2
Type of publication (narrower categories)
All
Article in journal
2
Aufsatz in Zeitschrift
2
Language
All
English
2
Author
All
Fazal-e-Hasan, Syed
Prentice, Catherine
9
Quach, Sara
4
Rokonuzzaman, Md
4
Gong, Taeshik
3
Harun, Ahasan
3
Hollebeek, Linda D.
3
Jebarajakirthy, Charles
3
Mortimer, Gary
3
Park, Jungkun
3
Paul, Justin
3
Söderlund, Magnus
3
Babin, Barry J.
2
Bilgihan, Anil
2
Borges, Adilson
2
Cioppi, Marco
2
Cuny, Caroline
2
Davari, Arezoo
2
El-Adly, Mohammed Ismail
2
El-Manstrly, Dahlia
2
Fernandes, Teresa
2
Francioni, Barbara
2
Gohary, Ali
2
Hamzelu, Bahman
2
Islam, Jamid Ul
2
Iyer, Pramod
2
Japutra, Arnold
2
Karande, Kiran
2
Ladhari, Riadh
2
Laroche, Michel
2
Le, Hoang T. P. M.
2
Lee, Kangcheol
2
Loureiro, Sandra Maria Correia
2
Lunardo, Renaud
2
Molinillo, Sebastian
2
Oikarinen, Eeva-Liisa
2
Pacheco, Natália Araújo
2
Poncin, Ingrid
2
Prybutok, Victor R.
2
Rosenbaum, Mark S.
2
more ...
less ...
Published in...
All
Journal of retailing and consumer services
Source
All
ECONIS (ZBW)
2
Showing
1
-
2
of
2
Sort
relevance
articles prioritized
date (newest first)
date (oldest first)
1
Examining the consequences of customer-oriented deviance in retail
Mortimer, Gary
;
Fazal-e-Hasan, Syed
;
Strebel, Judi
- In:
Journal of retailing and consumer services
58
(
2021
),
pp. 1-14
Persistent link: https://www.econbiz.de/10012431571
Saved in:
2
The impact of service failure on brand credibility
Bougoure, Ursula Sigrid
;
Russell-Bennett, Rebekah
; …
- In:
Journal of retailing and consumer services
31
(
2016
),
pp. 62-71
Persistent link: https://www.econbiz.de/10011528525
Saved in:
Results per page
10
25
50
100
250
A service of the
zbw
×
Loading...
//-->