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~isPartOf:"Journal of retailing and consumer services"
~person:"Gong, Taeshik"
~subject:"Kaufentscheidung"
~subject:"Service quality"
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Kaufentscheidung
Service quality
Arbeitskräfte
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Customer perception of employees' emotional labor
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Customer service
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Gong, Taeshik
Prentice, Catherine
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Park, Jungkun
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Hyun, Hyowon
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Al Khateeb, Amr
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Customer response toward employees' emotional labor in service industry settings
Gong, Taeshik
;
Park, Jungkun
;
Hyun, Hyowon
- In:
Journal of retailing and consumer services
52
(
2020
),
pp. 1-11
Persistent link: https://www.econbiz.de/10012132182
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