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~isPartOf:"Journal of retailing and consumer services"
~person:"Klaus, Philipp"
~person:"Loureiro, Sandra Maria Correia"
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Consumer behaviour
13
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13
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10
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10
Brand management
6
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6
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6
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4
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Klaus, Philipp
Loureiro, Sandra Maria Correia
Prentice, Catherine
18
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Journal of retailing and consumer services
Journal of promotion management : innovations in planning and applied research
10
The journal of services marketing
6
Journal of service management
5
International journal of hospitality management
4
Journal of business research : JBR
4
Journal of promotion management : JPM
3
The journal of brand management : an international journal
3
The journal of product & brand management
3
International journal of market research
2
International journal of market research : JMRS ; the journal of the Market Research Society
2
Journal of strategic marketing
2
Journal of travel and tourism marketing
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World review of entrepreneurship, management and sustainable development
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Advances in computational intelligence and robotics (ACIR) book series
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Challenges and trends in modern banking
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International journal of business and globalisation : IJBG
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International journal of business performance management
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International journal of consumer studies
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International journal of internet marketing and advertising : IJIMA
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International journal of retail & distribution management
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International journal of retail and distribution management
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International journal of wine business research : IJWBR
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International marketing review
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Journal for international business and entrepreneurship development
1
Journal of communication management
1
Journal of direct, data and digital marketing practice : the international journal of the Institute of Direct Marketing
1
Journal of hospitality marketing & management
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Journal of marketing
1
Journal of marketing communications
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Journal of marketing management : MM
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Journal of research in interactive marketing : interactive marketing and computer-mediated communication
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Journal of service research
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Managing consumer services : factory or theater?
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ECONIS (ZBW)
13
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1
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10
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13
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1
There is a secret to success : Linking customer experience
management
practices to profitability
Wetzels, Ruud W. H.
;
Klaus, Philipp
;
Wetzels, Martin
- In:
Journal of retailing and consumer services
73
(
2023
),
pp. 1-10
Persistent link: https://www.econbiz.de/10014303332
Saved in:
2
Quantifying the influence of customer experience on consumer share-of-category
Klaus, Philipp
;
Kuppelwieser, Volker
;
Heinonen, Kristina
- In:
Journal of retailing and consumer services
73
(
2023
),
pp. 1-10
Persistent link: https://www.econbiz.de/10014303364
Saved in:
3
A glimpse of the future retail customer experience : guidelines for research and practice : editorial
Klaus, Philipp
;
Kuppelwieser, Volker
- In:
Journal of retailing and consumer services
73
(
2023
),
pp. 1-3
Persistent link: https://www.econbiz.de/10014303398
Saved in:
4
Service brand coolness in the construction of brand loyalty : a self-presentation theory approach
Jiménez-Barreto, Jano
;
Loureiro, Sandra Maria Correia
; …
- In:
Journal of retailing and consumer services
65
(
2022
),
pp. 1-15
Persistent link: https://www.econbiz.de/10013169578
Saved in:
5
Editorial: guiding directions and propositions : placing dynamics at the heart of customer experience (CX) research
Klaus, Philipp
;
Kuppelwieser, Volker
- In:
Journal of retailing and consumer services
59
(
2021
),
pp. 1-3
Persistent link: https://www.econbiz.de/10012434360
Saved in:
6
The end of the world as we know it? : the influence of online channels on the luxury customer experience
Klaus, Philipp
- In:
Journal of retailing and consumer services
57
(
2020
),
pp. 1-7
Persistent link: https://www.econbiz.de/10012305877
Saved in:
7
The convenience of shopping via voice AI : introducing AIDM
Klaus, Philipp
;
Zaichkowsky, Judith Lynne
- In:
Journal of retailing and consumer services
65
(
2022
),
pp. 1-7
Persistent link: https://www.econbiz.de/10013169684
Saved in:
8
The influence of brand experience and service quality on customer engagement
Prentice, Catherine
;
Wang, Xuequn
;
Loureiro, Sandra …
- In:
Journal of retailing and consumer services
50
(
2019
),
pp. 50-59
Persistent link: https://www.econbiz.de/10012114115
Saved in:
9
Luxury fashion games are so cool! : predicting awareness, perceived quality, and loyalty
Rodrigues, Mariana Berga
;
Loureiro, Sandra Maria Correia
; …
- In:
Journal of retailing and consumer services
77
(
2024
),
pp. 1-11
Persistent link: https://www.econbiz.de/10014462281
Saved in:
10
Enhancing brand coolness through perceived luxury values : insight from luxury fashion brands
Loureiro, Sandra Maria Correia
;
Jiménez-Barreto, Jano
; …
- In:
Journal of retailing and consumer services
57
(
2020
),
pp. 1-12
Persistent link: https://www.econbiz.de/10012305252
Saved in:
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