//--> //--> //-->
Toggle navigation
Logout
Change account settings
EN
DE
ES
FR
A-Z
Beta
About EconBiz
News
Thesaurus (STW)
Research Skills
Help
EN
DE
ES
FR
My account
Logout
Change account settings
Login
Publications
Events
Your search terms
Search
Retain my current filters
~isPartOf:"Journal of retailing and consumer services"
~subject:"Dienstleistungsqualität"
~subject:"United States"
Search options
All Fields
Title
Exact title
Subject
Author
Institution
ISBN/ISSN
Published in...
Publisher
Open Access only
Advanced
Search history
My EconBiz
Favorites
Loans
Reservations
Fines
You are here:
Home
Search: subject_exact:"Wechselverhalten"
Narrow search
Delete all filters
| 3 applied filters
Year of publication
From:
To:
Subject
All
Dienstleistungsqualität
United States
Consumer behaviour
6
Konsumentenverhalten
6
Switching behaviour
6
Wechselverhalten
6
Beziehungsmarketing
5
Relationship marketing
5
Service quality
4
Customer loyalty
2
Customer satisfaction
2
E-commerce
2
Electronic Commerce
2
Kundenzufriedenheit
2
Online retailing
2
Online-Handel
2
Personal banking
2
Privatkundengeschäft
2
Retail banking
2
Switching costs
2
Alternative attractiveness
1
Bank
1
Bundling strategy
1
Consumer preferences
1
Content analysis
1
Customer switching
1
Customers' staying intentions
1
Food retailing
1
Food trade
1
Generation Y
1
Goal attainment
1
Internet marketing
1
Lebensmitteleinzelhandel
1
Lebensmittelhandel
1
Leistungsbündel
1
Lock-in effect
1
Mobile communications
1
Mobile technologies
1
Mobilkommunikation
1
OTT bundled service
1
Onlind switching barriers
1
more ...
less ...
Online availability
All
Undetermined
3
Type of publication
All
Article
4
Type of publication (narrower categories)
All
Article in journal
4
Aufsatz in Zeitschrift
4
Language
All
English
4
Author
All
Bilgihan, Anil
1
Chuah, Stephanie Hui-wen
1
El-Manstrly, Dahlia
1
Kandampully, Jay
1
Kim, Junghun
1
Kim, Kyungah
1
Marimuthu, Malliga
1
Pick, Doreén
1
Temerak, Mohamed Sobhy
1
more ...
less ...
Published in...
All
Journal of retailing and consumer services
Working paper / National Bureau of Economic Research, Inc.
9
Journal of business research : JBR
5
The journal of services marketing
4
The service industries journal
4
Management science : journal of the Institute for Operations Research and the Management Sciences
3
The Rand journal of economics
3
American economic journal : a journal of the American Economic Association
2
Asia Pacific journal of marketing and logistics
2
Auditing : a journal of practice & theory
2
International journal of bank marketing
2
International journal of business information systems : IJBIS
2
International journal of hospitality management
2
Journal of health economics
2
Journal of hospitality & tourism research : JHTR ; the professional journal of the Council on Hotel, Restaurant, and Institutional Education
2
Journal of organizational computing and electronic commerce
2
Journal of relationship marketing : innovations & enhancements for customer service, relations & satisfaction
2
Journal of relationship marketing : innovations and enhancements for customer service, relations, and satisfaction
2
Journal of retailing
2
Journal of service management
2
Journal of service theory and practice : JSTP
2
Management research review
2
Managing service quality : MSQ ; an international journal
2
Marketing intelligence & planning
2
Psychology & marketing
2
Research paper series / Stanford Graduate School of Business
2
Telecommunications policy : the international journal of digital economy, data sciences and new media
2
The journal of applied business research
2
The review of economics and statistics
2
American economic review
1
California management review
1
Columbia Business School Research Paper
1
Cowles Foundation discussion paper
1
Decision
1
Department of Economics working paper
1
Discussion paper / Centre for Economic Policy Research
1
Discussion paper series / Harvard Institute of Economic Research
1
Discussion papers / CEPR
1
Discussion papers / Governance and the Efficiency of Economic Systems
1
Discussion papers / Stanford Institute for Economic Policy Research
1
more ...
less ...
Source
All
ECONIS (ZBW)
4
Showing
1
-
4
of
4
Sort
relevance
articles prioritized
date (newest first)
date (oldest first)
1
The study of brand loyalty and switching cost on OTT bundled service choice : focusing on reference-dependent preferences in the saturated market
Kim, Kyungah
;
Kim, Junghun
- In:
Journal of retailing and consumer services
77
(
2024
),
pp. 1-9
Persistent link: https://www.econbiz.de/10014462320
Saved in:
2
The influence of goal attainment and switching costs on customers' staying intentions
Temerak, Mohamed Sobhy
;
El-Manstrly, Dahlia
- In:
Journal of retailing and consumer services
51
(
2019
),
pp. 51-61
Persistent link: https://www.econbiz.de/10012114986
Saved in:
3
What drives Gen Y loyalty? Understanding the mediated moderating roles of switching costs and alternative attractiveness in the value-satisfaction-loyalty chain
Chuah, Stephanie Hui-wen
;
Marimuthu, Malliga
; …
- In:
Journal of retailing and consumer services
36
(
2017
),
pp. 124-136
Persistent link: https://www.econbiz.de/10011697928
Saved in:
4
"Switching is easy" : service firm communications to encourage customer switching
Pick, Doreén
- In:
Journal of retailing and consumer services
21
(
2014
)
4
,
pp. 502-509
Persistent link: https://www.econbiz.de/10010388546
Saved in:
Results per page
10
25
50
100
250
A service of the
zbw
×
Loading...
//-->