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~isPartOf:"Journal of retailing and consumer services"
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Services marketing
15
Dienstleistungsmarketing
14
Beziehungsmarketing
10
Consumer behaviour
10
Konsumentenverhalten
10
Relationship marketing
10
Customer satisfaction
8
Dienstleistungsqualität
8
Kundenzufriedenheit
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Service quality
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Brand image
6
Brand management
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Markenartikel
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Dienstleistungssektor
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Service industry
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Services
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Viral marketing
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Virales Marketing
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Prentice, Catherine
2
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Al-alak, Basheer A.
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Belboula, Imène
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Bodet, Guillaume
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Chen, Tom
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Chrysochou, Polymeros
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Hoang Thi Phuong Thao
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Krystallis, Athanasios
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Kuppelwieser, Volker
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1
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Le Thi Hong Tam
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Journal of retailing and consumer services
The journal of services marketing
50
SpringerLink / Bücher
40
Services marketing quarterly
31
Journal of the Academy of Marketing Science
21
European journal of marketing : EJM
20
Journal of service research : JSR
20
Fokus Dienstleistungsmarketing
19
Journal of service management
19
Industrial marketing management : the international journal for industrial and high-tech firms
17
Dienstleistungsmarken : Forum Dienstleistungsmanagement
16
Gabler Edition Wissenschaft / Focus Dienstleistungsmarketing
15
Innovations in services marketing and management : strategies for emerging economies
15
Springer eBook Collection / Business and Economics
15
Die Unternehmung : Swiss journal of business research and practice ; Organ der Schweizerischen Gesellschaft für Betriebswirtschaft (SGB)
14
Journal of business research : JBR
12
The service industries journal
12
Gabler Edition Wissenschaft
11
International journal of contemporary hospitality management
11
International journal of hospitality management
11
Managing service quality : MSQ ; an international journal
11
Neue Herausforderungen an das Dienstleistungsmarketing
11
Health marketing quarterly
9
Marketing theory
9
International journal of research in marketing : IJRM ; official journal of the European Marketing Academy
8
Jahrbuch der Absatz- und Verbrauchsforschung
8
Services marketing cases in emerging markets : an asian perspective
8
Arbeitspapier / Wissenschaftliche Gesellschaft für Marketing und Unternehmensführung
7
Die Betriebswirtschaft : DBW
7
Global cases on hospitality industry
7
Grundsatzfragen und Herausforderungen des Dienstleistungsmarketing
7
International journal of quality and service sciences
7
Journal of hospitality marketing & management
7
Journal of travel and tourism marketing
7
Kundenbeziehungen im Dienstleistungsbereich
7
Schriftenreihe Schwerpunkt Marketing / Arbeitspapier
7
Advances in marketing, customer relationship management, and e-services (AMCRMES) book series
6
Advances in services marketing
6
Dienstleistungsmarketing, Kommunikationspolitik und Tourismus
6
Europäische Hochschulschriften / 5
6
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ECONIS (ZBW)
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11
The effects of service brand dimensions on brand loyalty
Krystallis, Athanasios
;
Chrysochou, Polymeros
- In:
Journal of retailing and consumer services
21
(
2014
)
2
,
pp. 139-147
Persistent link: https://www.econbiz.de/10010338593
Saved in:
12
Impact of marketing activities on relationship quality in the Malaysian banking sector
Al-alak, Basheer A.
- In:
Journal of retailing and consumer services
21
(
2014
)
3
,
pp. 347-356
Persistent link: https://www.econbiz.de/10010348751
Saved in:
13
Store environment's impact on variety seeking behavior
Mohan, Geetha
;
Sivakumaran, Bharadhwaj
;
Sharma, Piyush
- In:
Journal of retailing and consumer services
19
(
2012
)
4
,
pp. 419-428
Persistent link: https://www.econbiz.de/10009571282
Saved in:
14
Customer satisfaction and loyalty in service: two concepts, four constructs, several relationships
Bodet, Guillaume
- In:
Journal of retailing and consumer services
15
(
2008
)
3
,
pp. 156-162
Persistent link: https://www.econbiz.de/10003699452
Saved in:
15
The effects of brand credibility on customer loyalty
Sweeney, Jill
;
Swait, Joffre
- In:
Journal of retailing and consumer services
15
(
2008
)
3
,
pp. 179-193
Persistent link: https://www.econbiz.de/10003699454
Saved in:
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