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~isPartOf:"Journal of service management"
~isPartOf:"Schriftenreihe Schwerpunkt Marketing"
~person:"Dellaert, Benedict G. C."
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Dellaert, Benedict G. C.
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Journal of service management
Schriftenreihe Schwerpunkt Marketing
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Communication channel consideration for in-home services : the moderating role of customer participation
Birgelen, Marcel van
;
Dellaert, Benedict G. C.
;
Ruyter, …
- In:
Journal of service management
23
(
2012
)
2
,
pp. 216-252
Persistent link: https://www.econbiz.de/10009554261
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