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~isPartOf:"Journal of service management"
~isPartOf:"The management of productivity and technology in manufacturing"
~person:"Mennens, Kars"
~subject:"Robot"
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Mennens, Kars
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Journal of service management
The management of productivity and technology in manufacturing
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The service triad : an empirical study of service robots, customers and frontline employees
Odekerken-Schröder, Gaby
;
Mennens, Kars
;
Steins, Mark
; …
- In:
Journal of service management
33
(
2022
)
2
,
pp. 246-292
Persistent link: https://www.econbiz.de/10012880726
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