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~isPartOf:"Journal of service management"
~language:"eng"
~person:"Jaakkola, Elina"
~subject:"Beziehungsmarketing"
~subject:"Konsumentenverhalten"
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Beziehungsmarketing
Konsumentenverhalten
Customer integration
4
Kundenintegration
4
Relationship marketing
3
Betriebliche Wertschöpfung
2
Dienstleistung
2
Dienstleistungsmanagement
2
Dienstleistungsmarketing
2
Service management
2
Services
2
Services marketing
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Value creation
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Bibliometrics
1
Bibliometrie
1
Bundling strategy
1
Business network
1
Co-creation
1
Co-production
1
Customer participation
1
Dienstleistungsqualität
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Dienstleistungssektor
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Finland
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Finnland
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Leistungsbündel
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Lieferantenmanagement
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Literature review
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Marketing theory
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Marketingtheorie
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Service experience
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Service industry
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Service logic
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Service quality
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Service-Dominant Logic
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Service-dominant logic
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Supplier relationship management
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Jaakkola, Elina
Bilstein, Nicola
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Edvardsson, Bo
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Helkkula, Anu
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McColl-Kennedy, Janet R.
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Tronvoll, Bård
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Journal of service management
Customer engagement : contemporary issues and challenges
1
Industrial marketing management : the international journal for industrial and high-tech firms
1
Journal of Service Management
1
Journal of Service Management: Volume 26, Issue 2
1
Journal of service research
1
Journal of service research : JSR
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ECONIS (ZBW)
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Customer participation management : developing a comprehensive framework and a research agenda
Mustak, Mekhail
;
Jaakkola, Elina
;
Halinen, Aino
; …
- In:
Journal of service management
27
(
2016
)
3
,
pp. 250-275
Persistent link: https://www.econbiz.de/10011583407
Saved in:
2
Co-creating service experience
Jaakkola, Elina
(
contributor
)
-
2015
Persistent link: https://www.econbiz.de/10011401228
Saved in:
3
Service experience co-creation : conceptualization, implications, and future research directions
Jaakkola, Elina
;
Helkkula, Anu
;
Aarikka-Stenroos, Leena
- In:
Journal of service management
26
(
2015
)
2
,
pp. 182-205
Persistent link: https://www.econbiz.de/10011401238
Saved in:
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