//--> //--> //-->
Toggle navigation
Logout
Change account settings
EN
DE
ES
FR
A-Z
Beta
About EconBiz
News
Thesaurus (STW)
Research Skills
Help
EN
DE
ES
FR
My account
Logout
Change account settings
Login
Publications
Events
Your search terms
Search
Retain my current filters
~isPartOf:"Journal of service management"
~person:"Buoye, Alexander"
Search options
All Fields
Title
Exact title
Subject
Author
Institution
ISBN/ISSN
Published in...
Publisher
Open Access only
Advanced
Search history
My EconBiz
Favorites
Loans
Reservations
Fines
You are here:
Home
Search: subject:"Kundenorientierung"
Narrow search
Delete all filters
| 2 applied filters
Year of publication
From:
To:
Subject
All
Beziehungsmarketing
2
Consumer behaviour
2
Customer satisfaction
2
Konsumentenverhalten
2
Kundenzufriedenheit
2
Relationship marketing
2
Satisfaction
2
Share of wallet
2
Consumer behavior
1
Double jeopardy
1
Longitudinal data
1
Loyalty
1
Market share
1
Marktanteil
1
Relative metrics
1
Service encounters
1
Zufriedenheit
1
more ...
less ...
Online availability
All
Undetermined
1
Type of publication
All
Article
2
Type of publication (narrower categories)
All
Article in journal
2
Aufsatz in Zeitschrift
2
Language
All
English
2
Author
All
Buoye, Alexander
Aksoy, Lerzan
4
Edvardsson, Bo
4
Jaakkola, Elina
4
McColl-Kennedy, Janet R.
4
Hammerschmidt, Maik
3
Keiningham, Timothy
3
Malthouse, Edward C.
3
Nijssen, E. J.
3
Ponsignon, Frederic
3
Weiger, Welf Hermann
3
Bilstein, Nicola
2
Bloemer, Johanna M.
2
Fisk, Raymond P.
2
Giertz, Johann N.
2
Halinen, Aino
2
Hammedi, Wafa
2
Heinonen, Kristina
2
Helkkula, Anu
2
Hillebrand, Bas
2
Hollebeek, Linda D.
2
Kandampully, Jay
2
Kunz, Werner
2
Lariviere, Bart
2
Leroi-Werelds, Sara
2
Meyer, Anton
2
Mickelsson, Karl-Jacob
2
Patrício, Lia
2
Tronvoll, Bård
2
Witell, Lars
2
Aarikka-Stenroos, Leena
1
Ahuvia, Aaron
1
Akpinar, Ezgi
1
Albrecht, Carmen-Maria
1
Alkire, Linda
1
Allsopp, Jason
1
Amelia, Amelia
1
Anaza, Nwamaka A.
1
Anderson, Laurel
1
Andreassen, Tor Wallin
1
more ...
less ...
Published in...
All
Journal of service management
Journal of business research : JBR
1
Journal of creating value
1
Journal of interactive marketing : a quarterly publication from the Direct Marketing Educational Foundation
1
Journal of retailing and consumer services
1
Journal of service research : JSR
1
The journal of services marketing
1
more ...
less ...
Source
All
ECONIS (ZBW)
2
Showing
1
-
2
of
2
Sort
relevance
articles prioritized
date (newest first)
date (oldest first)
1
Is share of wallet exclusively about making customers happy or having more customers? : exploring the relationship between satisfaction and double jeopardy
Buoye, Alexander
;
Loureiro, Yuliya Komarova
;
Kabadayi, …
- In:
Journal of service management
27
(
2016
)
4
,
pp. 434-459
Persistent link: https://www.econbiz.de/10011563591
Saved in:
2
The cumulative effect of satisfaction with discrete transactions on share of wallet
Keiningham, Timothy
;
Aksoy, Lerzan
;
Malthouse, Edward C.
; …
- In:
Journal of service management
25
(
2014
)
3
,
pp. 310-333
Persistent link: https://www.econbiz.de/10010384976
Saved in:
Results per page
10
25
50
100
250
A service of the
zbw
×
Loading...
//-->