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~isPartOf:"Journal of service management"
~person:"Gustafsson, Anders"
~subject:"Beziehungsmarketing"
~subject:"Dienstleistungssektor"
~subject:"Konsumentenverhalten"
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Journal of service management
Am Puls wirtschaftlicher Entwicklung : Dienstleistungstrends
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The handbook of innovation and services : a multi-disciplinary perspective
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Customer co-creation in service innovation : a matter of communication?
Gustafsson, Anders
;
Kristensson, Per
;
Witell, Lars
- In:
Journal of service management
23
(
2012
)
3
,
pp. 311-327
Persistent link: https://www.econbiz.de/10009619172
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