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~isPartOf:"Journal of service management"
~subject:"Bibliometrie"
~subject:"Systematic literature review"
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Bibliometrie
Systematic literature review
Bibliometrics
4
Beziehungsmarketing
2
Co-production
2
Customer integration
2
Dienstleistungsqualität
2
Kundenintegration
2
Literature review
2
Relationship marketing
2
Service quality
2
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1
Bibliometric analysis
1
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1
Co-creation
1
Consumer behaviour
1
Consumer experience
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Customer experience formation
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Customer participation
1
Customer satisfaction
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Dienstleistung
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Dienstleistungsmanagement
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Gesundheitsversorgung
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Blaurock, Marah
1
Caic, Martina
1
De Keyser, Arne
1
Fusco, Floriana
1
Gomide, Eduardo H.
1
Guglielmetti, Chiara
1
Halinen, Aino
1
Henkel, Alexander P.
1
Jaakkola, Elina
1
Kaartemo, Valtteri
1
Larivière, Bart
1
Letheren, Kate
1
Lipkin, Michaela
1
Mahr, Dominik
1
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1
Mehmood, Khalid
1
Mendes, Glauco H. S.
1
Mustak, Mekhail
1
Nantes, José Flávio Diniz
1
Odekerken-Schröder, Gaby
1
Okan, Mehmet
1
Oliveira, Maicon Gouvea
1
Phillips, Chelsea
1
Russell-Bennett, Rebekah
1
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Journal of service management
Journal of business research : JBR
90
International journal of production research
68
Technological forecasting & social change : an international journal
50
Management review quarterly
46
International journal of production economics
44
International journal of consumer studies
36
Industrial marketing management : the international journal for industrial and high-tech firms
31
European management journal
28
Cogent business & management
22
International journal of contemporary hospitality management
22
European journal of operational research : EJOR
21
Management review quarterly : systematic literature reviews, meta-analyses, and replication studies
21
Total quality management & business excellence
20
Management research review
19
Review of managerial science : RMS
18
Technovation : the international journal of technological innovation, entrepreneurship and technology management
18
Administrative Sciences : open access journal
17
Business strategy and the environment
17
International journal of logistics : research and applications
17
Benchmarking : an international journal
16
Human resource management review
16
International journal of hospitality management
16
International journal of operations & production management : IJOPM ; the official journal of the European Operations Management Association, EUROMA
16
International journal of project management : the journal of The International Project Management Association
16
Journal of business ethics : JOBE
16
Journal of family business strategy
16
Journal of purchasing and supply management
16
International business review : the official journal of the European International Business Academy
15
International journal of physical distribution & logistics management : IJPD & LM
15
Journal of knowledge management
14
Logistics
14
Tourism management perspectives : TMP
14
Transportation research / E : an international journal
14
European journal of innovation management
13
International review of financial analysis
13
Journal of industrial engineering and management : JIEM
13
Supply chain management : an international journal
13
The journal of business & industrial marketing
13
Information & management : the internat. journal of management processes and systems ; journal of IFIP Users Group
12
Psychology & marketing
12
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ECONIS (ZBW)
7
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date (oldest first)
1
Co-creation in healthcare : framing the outcomes and their determinants
Fusco, Floriana
;
Marsilio, Marta
;
Guglielmetti, Chiara
- In:
Journal of service management
34
(
2023
)
6
,
pp. 1-26
Persistent link: https://www.econbiz.de/10014456542
Saved in:
2
Robotic role theory : an integrative review of human-robot service interaction to advance role theory in the age of social robots
Blaurock, Marah
;
Caic, Martina
;
Okan, Mehmet
;
Henkel, …
- In:
Journal of service management
33
(
2022
)
6
,
pp. 27-49
Persistent link: https://www.econbiz.de/10013537610
Saved in:
3
Piloting personalization research through data-rich environments : a
literature
review
and future research agenda
Mehmood, Khalid
;
Verleye, Katrien
;
De Keyser, Arne
; …
- In:
Journal of service management
34
(
2023
)
3
,
pp. 520-552
Persistent link: https://www.econbiz.de/10014338187
Saved in:
4
The Robotic-Human Service Trilemma : the challenges for well-being within the human service triad
Phillips, Chelsea
;
Russell-Bennett, Rebekah
; …
- In:
Journal of service management
34
(
2023
)
4
,
pp. 770-805
Persistent link: https://www.econbiz.de/10014338204
Saved in:
5
Uncovering the structures and maturity of the new service development research field through a bibliometric study : (1984-2014)
Mendes, Glauco H. S.
;
Oliveira, Maicon Gouvea
;
Gomide, …
- In:
Journal of service management
28
(
2017
)
1
,
pp. 182-223
Persistent link: https://www.econbiz.de/10011655012
Saved in:
6
Customer participation management : developing a comprehensive framework and a research agenda
Mustak, Mekhail
;
Jaakkola, Elina
;
Halinen, Aino
; …
- In:
Journal of service management
27
(
2016
)
3
,
pp. 250-275
Persistent link: https://www.econbiz.de/10011583407
Saved in:
7
Customer experience formation in today's service landscape
Lipkin, Michaela
- In:
Journal of service management
27
(
2016
)
5
,
pp. 678-703
Persistent link: https://www.econbiz.de/10011553104
Saved in:
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