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~isPartOf:"Journal of service management"
~subject:"Customer satisfaction"
~subject:"USA"
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Journal of service management
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Total quality management & business excellence : an official journal of the European Society for Organisational Excellence
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Visual merchandising : the image of selling
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Aaron Chatterji, Josh Lerner, Scott Stern, and Michael J. Andrews, editors, NBER, Forthcoming from University of Chicago Press
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Book Chapter in The Role of Innovation and Entrepreneurship in Economic Growth
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Exploring omnichannel retailing : common expectations and diverse realities
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Measuring customer experience in physical retail environments
Bustamante, Juan Carlos
;
Rubio Benito, Natalia
- In:
Journal of service management
28
(
2017
)
5
,
pp. 884-913
Persistent link: https://www.econbiz.de/10011801824
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