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~isPartOf:"Journal of service research : JSR"
~isPartOf:"Service Value als Werttreiber : Konzepte, Messung und Steuerung"
~subject:"service design"
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Journal of service research : JSR
Service Value als Werttreiber : Konzepte, Messung und Steuerung
International journal of procurement management
1
Service science
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ECONIS (ZBW)
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Organizational transformation through service design : the institutional logics perspective
Kurtmollaiev, Seidali
;
Fjuk, Annita
;
Pedersen, Per Egil
; …
- In:
Journal of service research : JSR
21
(
2018
)
1
,
pp. 59-74
Persistent link: https://www.econbiz.de/10011855778
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Absorbing customer knowledge : how customer involvement enables service design success
Storey, Chris
;
Larbig, Christine
- In:
Journal of service research : JSR
21
(
2018
)
1
,
pp. 101-118
Persistent link: https://www.econbiz.de/10011855781
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