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~isPartOf:"Journal of service research : JSR"
~language:"eng"
~subject:"Factor analysis"
~subject:"Patienten"
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Journal of service research : JSR
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Repositioning business : a strategic response to COVID-19 : proceedings of the 3rd International Conference on "Impact of Current Events on the Future of Busines" (3rd ICEFB, 2021), 23 & 24 April, 2021, Hyderabad, India
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Understanding emotional reactions for negative services : the impact of efficacy beliefs and stage in process
Miller, Elizabeth Gelfand
;
Luce, Mary Frances
;
Kahn, …
- In:
Journal of service research : JSR
12
(
2009/10
)
1
,
pp. 87-99
Persistent link: https://www.econbiz.de/10003878848
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The effect of the servicescape on service workers
Parish, Janet Turner
;
Berry, Leonard L.
;
Lam, Shun Yin
- In:
Journal of service research : JSR
10
(
2007/08
)
3
,
pp. 220-238
Persistent link: https://www.econbiz.de/10003705566
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