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~isPartOf:"Journal of service research : JSR"
~person:"Baltas, George"
~person:"Parasuraman, A."
~type_genre:"Article in journal"
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Dienstleistung
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Services
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Baltas, George
Parasuraman, A.
Antons, David
2
Berry, Leonard L.
2
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2
Breidbach, Christoph F.
2
Helkkula, Anu
2
Ostrom, Amy L.
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Journal of service research : JSR
Journal of service management
3
Journal of marketing
1
Journal of retailing
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ECONIS (ZBW)
3
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Service research priorities in a rapidly changing context
Ostrom, Amy L.
;
Parasuraman, A.
;
Bowen, David E.
; …
- In:
Journal of service research : JSR
18
(
2015
)
2
,
pp. 127-159
Persistent link: https://www.econbiz.de/10011283713
Saved in:
2
Biologically inspired approaches to strategic service design : optimal service diversification through evolutionary and swarm intelligence models
Baltas, George
;
Tsafarakis, Stelios
;
Saridakis, Charalampos
- In:
Journal of service research : JSR
16
(
2013
)
2
,
pp. 186-201
Persistent link: https://www.econbiz.de/10009774877
Saved in:
3
Service innovation viewed through a service-dominant logic lens : a conceptual framework and empirical analysis
Ordanini, Andrea
;
Parasuraman, A.
- In:
Journal of service research : JSR
14
(
2011
)
1
,
pp. 3-23
Persistent link: https://www.econbiz.de/10008826890
Saved in:
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