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~isPartOf:"Journal of service research : JSR"
~person:"Benoit, Sabine"
~person:"Eisingerich, Andreas B"
~subject:"Switching behaviour"
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Switching behaviour
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Unraveling the customer education paradox : when, and how, should firms educate their customers?
Bell, Simon J.
;
Auh, Seigyoung
;
Eisingerich, Andreas B
- In:
Journal of service research : JSR
20
(
2017
)
3
,
pp. 306-321
Persistent link: https://www.econbiz.de/10011736772
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