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~isPartOf:"Journal of the Operational Research Society : OR"
~isPartOf:"Shipping operations management"
~person:"Ferrer O., Juan Carlos"
~subject:"Personalmanagement"
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Personalmanagement
Crew scheduling
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Dienstleistungssektor
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Einzelhandel
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Human Resource Management
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Personaleinsatzplanung
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Retail trade
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Scheduling problem
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Scheduling-Verfahren
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Service industry
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cross-training
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multi-skilling
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personnel scheduling
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retail services
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tour scheduling
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workforce flexibility
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Journal of the Operational Research Society : OR
Shipping operations management
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The impact of multi-skilling on personnel scheduling in the service sector : a retail industry case
Henao, César Augusto
;
Muñoz, Juan Carlos
;
Ferrer O., …
- In:
Journal of the Operational Research Society : OR
66
(
2015
)
12
,
pp. 1949-1959
Persistent link: https://www.econbiz.de/10011419700
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