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~isPartOf:"Journal of travel and tourism marketing"
~isPartOf:"Kundenzufriedenheit : Konzepte - Methoden - Erfahrungen"
~language:"eng"
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Customer satisfaction
162
Kundenzufriedenheit
162
Consumer behaviour
91
Konsumentenverhalten
91
Dienstleistungsqualität
85
Service quality
85
Holiday behaviour
70
Urlaubsverhalten
70
Beziehungsmarketing
62
Relationship marketing
62
Tourism
36
Tourismus
36
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satisfaction
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loyalty
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Han, Heesup
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Journal of travel and tourism marketing
Kundenzufriedenheit : Konzepte - Methoden - Erfahrungen
Journal of retailing and consumer services
468
Journal of business research : JBR
404
International journal of hospitality management
399
The journal of services marketing
227
The service industries journal
216
Tourism management : research, policies, practice
179
Total quality management & business excellence : an official journal of the European Society for Organisational Excellence
178
Journal of hospitality marketing & management
169
International journal of contemporary hospitality management
160
Industrial marketing management : the international journal for industrial and high-tech firms
159
Journal of service research : JSR
120
Services marketing quarterly
114
Cogent business & management
108
Journal of the Academy of Marketing Science
102
Journal of travel research : a quarterly publication of the Travel and Tourism Research Association
101
Service business
98
Journal of air transport management
95
Journal of hospitality & tourism research : JHTR ; the professional journal of the Council on Hotel, Restaurant, and Institutional Education
94
Journal of service management
94
Asia Pacific journal of marketing and logistics
93
Psychology & marketing
93
The TQM journal : the international review of organizational improvement
88
Journal of marketing
85
Tourism management perspectives : TMP
83
Journal of strategic marketing
80
The international journal of bank marketing : IJBM
77
International journal of productivity and quality management : IJPQM
76
European journal of marketing : EJM
75
International journal of services and operations management
74
Managing service quality : MSQ ; an international journal
71
The journal of business & industrial marketing
71
International journal of quality and service sciences
69
Journal of retailing
68
Total quality management & business excellence
66
Journal of marketing management : MM
64
Tourism analysis : an interdisciplinary tourism & hospitality journal
62
International journal of electronic customer relationship management : IJECRM
60
Journal of Asian finance, economics and business : JAFEB
60
International journal of quality & reliability management
57
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ECONIS (ZBW)
173
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71
The role of wellness spa tourism performance in building destination loyalty : the case of Thailand
Han, Heesup
;
Kiatkawsin, Kiattipoom
;
Jung, Heekyoung
; …
- In:
Journal of travel and tourism marketing
35
(
2018
)
5
,
pp. 595-610
Persistent link: https://www.econbiz.de/10011918022
Saved in:
72
Reciprocity between soccer events and visited destination in a border context
Toudert, Djamel
;
Bringas-Rábago, Nora L.
- In:
Journal of travel and tourism marketing
35
(
2018
)
5
,
pp. 611-621
Persistent link: https://www.econbiz.de/10011918023
Saved in:
73
Gambling destinations and the effect of gambling results on tourist satisfaction and loyalty
Masiero, Lorenzo
;
Qian, Jianwei
;
Fong, Davis Ka Chio
; …
- In:
Journal of travel and tourism marketing
35
(
2018
)
5
,
pp. 678-689
Persistent link: https://www.econbiz.de/10011918041
Saved in:
74
The impact of perceived security and consumer innovativeness on e-loyalty in online travel shopping
Cui, Feng
;
Lin, Derong
;
Qu, Hailin
- In:
Journal of travel and tourism marketing
35
(
2018
)
6
,
pp. 819-834
Persistent link: https://www.econbiz.de/10011918096
Saved in:
75
Self-service technology versus traditional service : examining cognitive factors In the purchase of the airline ticket
López-Bonilla, Jesús Manuel
;
López Bonilla, Luis Miguel
- In:
Journal of travel and tourism marketing
30
(
2013
)
5/6
,
pp. 497-508
Persistent link: https://www.econbiz.de/10010199555
Saved in:
76
The role of intrinsic in-flight cues in relationship quality and behavioural intentions : segmentation in less mindful and mindful passengers
Loureiro, Sandra Maria Correia
;
Fialho, Ana Filipa
- In:
Journal of travel and tourism marketing
34
(
2017
)
7
,
pp. 948-962
Persistent link: https://www.econbiz.de/10011757748
Saved in:
77
Competitiveness attributes of a medical tourism destination : the case of South Korea with importance-performance analysis
Junio, Maria Michelle V.
;
Kim, Jae H.
;
Lee, Timothy J.
- In:
Journal of travel and tourism marketing
34
(
2017
)
4/6
,
pp. 444-460
Persistent link: https://www.econbiz.de/10011729098
Saved in:
78
A theoretical framework of electronic word-of-mouth against the backdrop of social networking websites
Nusair, Khaldoon
;
Hua, Nan
;
Ozturk, Ahmet Bulent
;
Butt, …
- In:
Journal of travel and tourism marketing
34
(
2017
)
4/6
,
pp. 653-665
Persistent link: https://www.econbiz.de/10011729187
Saved in:
79
The effect of airport atmospherics on satisfaction and behavioral intentions : testing the moderating role of perceived safety
Moon, Hyoungeun
;
Yoon, Hae Jin
;
Han, Heesup
- In:
Journal of travel and tourism marketing
34
(
2017
)
4/6
,
pp. 749-763
Persistent link: https://www.econbiz.de/10011729240
Saved in:
80
Modelling the relationship between attribute satisfaction, overall satisfaction, and behavioural intentions in Australian ski resorts
Hall, John
;
O'Mahony, Barry
;
Gayler, John
- In:
Journal of travel and tourism marketing
34
(
2017
)
4/6
,
pp. 764-778
Persistent link: https://www.econbiz.de/10011729246
Saved in:
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