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~isPartOf:"Journal of travel and tourism marketing"
~person:"Hyun, Sunghyup Sean"
~person:"Izogo, Ernest Emeka"
~subject:"Beziehungsmarketing"
~subject:"Theory"
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Search: subject_exact:"Servicequalität"
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Beziehungsmarketing
Theory
Dienstleistungsqualität
6
Service quality
6
Customer satisfaction
4
Kundenzufriedenheit
4
Relationship marketing
4
Airline
3
Fluggesellschaft
3
South Korea
3
Südkorea
3
Gesundheitstourismus
2
Health tourism
2
controllability
2
loyalty
2
stability
2
trust
2
Air passenger transport
1
Air transport
1
Airline industry
1
Airline travelers
1
Beschwerdemanagement
1
Brand image
1
Brand management
1
Chinese and Korean travelers
1
Communication
1
Complaint management
1
Customer service
1
Emotion
1
Gastgewerbe
1
Gastronomie
1
Gesundheitsversorgung
1
Health care
1
Holiday behaviour
1
Hospital
1
Hospitality industry
1
Kommunikation
1
Krankenhaus
1
Kundenservice
1
Low-cost strategy
1
Luftverkehr
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Hyun, Sunghyup Sean
Izogo, Ernest Emeka
Han, Heesup
9
Kim, Wansoo
4
Ahn, Jiseon
2
Chua, Bee-Lia
2
Lee, Sanghyeop
2
Moon, Hyoungeun
2
Tsai, Henry
2
Yu, Jongsik
2
Back, Ki-Joon
1
Barišić, Petra
1
Bauernfeind, Ulrike
1
Bendle, Lawrence J.
1
Berezan, Orie
1
Chan, Ambrose Pak Ho
1
Chang, Kuo-Chien
1
Cheng, Yi-Sung
1
Chon, Kaye
1
Correia Loureiro, Sandra María
1
Dickinger, Astrid
1
Fakharyan, Meysam
1
Fialho, Ana Filipa
1
Fong, Lawrence Hoc Nang
1
Guan, Dawei
1
Gursoy, Dogan
1
Gök, Osman
1
Hanks, Lydia
1
Hao, Fei
1
Hong, EunPyo
1
Hsu, Cathy H. C.
1
Hsu, Maxwell K.
1
Huang, Minxue
1
Hwang, Jinsoo
1
Hyun, Hyowon
1
Hyun, Martin Yongho
1
Im, Holly Hyunjung
1
Ishak Ismail
1
Jeon, Sang Mi
1
Joo, Kyu-Hyeon
1
Jung, Heekyoung
1
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Journal of travel and tourism marketing
International journal of quality & reliability management
2
African journal of business and economic research : AJBER
1
African journal of economic and management studies : AJEMS
1
International journal of contemporary hospitality management
1
International journal of emerging markets
1
International journal of hospitality management
1
Journal of hospitality & tourism research : JHTR ; the professional journal of the Council on Hotel, Restaurant, and Institutional Education
1
Journal of retailing and consumer services
1
Management research review
1
The TQM journal : the international review of organizational improvement
1
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ECONIS (ZBW)
4
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1
Attributes of medical tourism destination brands : case study of the Korean medical tourism market
Yu, Jongsik
;
Seo, Jungwoon
;
Hyun, Sunghyup Sean
- In:
Journal of travel and tourism marketing
38
(
2021
)
1
,
pp. 107-121
Persistent link: https://www.econbiz.de/10012440375
Saved in:
2
In-flight service performance and passenger loyalty : a cross-national (China/Korea) study of travelers using low-cost carriers
Han, Heesup
;
Hyun, Sunghyup Sean
;
Kim, Wansoo
- In:
Journal of travel and tourism marketing
31
(
2014
)
5/6
,
pp. 589-609
Persistent link: https://www.econbiz.de/10010405093
Saved in:
3
Effects of stability and controllability attribution on service recovery evaluation in the context of the airline industry
Nikbin, Davoud
;
Marimuthu, Malliga
;
Hyun, Sunghyup Sean
; …
- In:
Journal of travel and tourism marketing
31
(
2014
)
7/8
,
pp. 817-834
Persistent link: https://www.econbiz.de/10010469250
Saved in:
4
The role of effective service provider communication style in the formation of restaurant patrons' perceived relational benefits and loyalty
Kim, Insin
;
Jeon, Sang Mi
;
Hyun, Sunghyup Sean
- In:
Journal of travel and tourism marketing
28
(
2011
)
7/8
,
pp. 765-786
Persistent link: https://www.econbiz.de/10009411364
Saved in:
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