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~isPartOf:"Journal of travel and tourism marketing"
~person:"Kim, Wansoo"
~subject:"Beziehungsmarketing"
~type_genre:"Article in journal"
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Beziehungsmarketing
Air passenger transport
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Airline
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Airline industry
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Chinese and Korean travelers
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Customer satisfaction
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Dienstleistungsqualität
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Fluggesellschaft
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Holiday behaviour
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Kundenzufriedenheit
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Low-cost strategy
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Niedrigpreisstrategie
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Passagierluftverkehr
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Relationship marketing
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Service quality
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South Korea
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Südkorea
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Urlaubsverhalten
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in-flight service performances
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passenger loyalty
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satisfaction
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trust
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Kim, Wansoo
Han, Heesup
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Hyun, Sunghyup Sean
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Curras-Perez, Rafael
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Koo, Bonhak
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Journal of travel and tourism marketing
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In-flight service performance and passenger loyalty : a cross-national (China/Korea) study of travelers using low-cost carriers
Han, Heesup
;
Hyun, Sunghyup Sean
;
Kim, Wansoo
- In:
Journal of travel and tourism marketing
31
(
2014
)
5/6
,
pp. 589-609
Persistent link: https://www.econbiz.de/10010405093
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