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~isPartOf:"Journal of travel and tourism marketing"
~person:"Kim, Wansoo"
~subject:"Kundenzufriedenheit"
~subject:"Theorie"
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Kundenzufriedenheit
Theorie
Beziehungsmarketing
7
Relationship marketing
7
Consumer behaviour
5
Customer satisfaction
5
Konsumentenverhalten
5
Dienstleistungsqualität
4
Service quality
4
Airline
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Fluggesellschaft
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Air passenger transport
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Chinese and Korean travelers
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Kim, Wansoo
Han, Heesup
13
Hyun, Sunghyup Sean
7
Lee, Choong-Ki
3
Wong, IpKin Anthony
3
Yu, Jongsik
3
Chua, Bee-Lia
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Chung, Namho
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Hwang, Jinsoo
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Kim, Myung-Ja
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Journal of travel and tourism marketing
International journal of hospitality management
4
Journal of hospitality & tourism research : JHTR ; the professional journal of the Council on Hotel, Restaurant, and Institutional Education
1
The service industries journal
1
Tourism management : research, policies, practice
1
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ECONIS (ZBW)
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1
Product performance and its role in airline image generation and customer retention processes : gender difference
Han, Heesup
;
Shim, Changsup
;
Lee, Won Seok
;
Kim, Wansoo
- In:
Journal of travel and tourism marketing
36
(
2019
)
4
,
pp. 536-548
Persistent link: https://www.econbiz.de/10012179435
Saved in:
2
Halal tourism : travel motivators and customer retention
Han, Heesup
;
Al-Ansi, Amr
;
Köseoglu, Mehmet Ali
;
Lin, …
- In:
Journal of travel and tourism marketing
36
(
2019
)
9
,
pp. 1012-1024
Persistent link: https://www.econbiz.de/10012179519
Saved in:
3
Airport shopping : an emerging non-aviation business : triggers of traveler loyalty
Han, Heesup
;
Yu, Jongsik
;
Kim, Wansoo
- In:
Journal of travel and tourism marketing
35
(
2018
)
7
,
pp. 835-845
Persistent link: https://www.econbiz.de/10011941756
Saved in:
4
The role of wellness spa tourism performance in building destination loyalty : the case of Thailand
Han, Heesup
;
Kiatkawsin, Kiattipoom
;
Jung, Heekyoung
; …
- In:
Journal of travel and tourism marketing
35
(
2018
)
5
,
pp. 595-610
Persistent link: https://www.econbiz.de/10011918022
Saved in:
5
In-flight service performance and passenger loyalty : a cross-national (China/Korea) study of travelers using low-cost carriers
Han, Heesup
;
Hyun, Sunghyup Sean
;
Kim, Wansoo
- In:
Journal of travel and tourism marketing
31
(
2014
)
5/6
,
pp. 589-609
Persistent link: https://www.econbiz.de/10010405093
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