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~isPartOf:"Management decision : MD"
~person:"Wang, Yonggui"
~subject:"Bibliometrics"
~subject:"USA"
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Customer relationship management capabilities : measurement, antecedents and consequences
Wang, Yonggui
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Feng, Hui
- In:
Management decision : MD
50
(
2012
)
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pp. 115-129
Persistent link: https://www.econbiz.de/10009531394
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