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~isPartOf:"Management science : journal of the Institute for Operations Research and the Management Sciences"
~isPartOf:"The European journal of health economics"
~subject:"Hospital"
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Search: "Dienstleistungsqualität"
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Hospital
Dienstleistungsqualität
76
Service quality
76
Krankenhaus
30
Gesundheitsversorgung
27
Health care
27
Customer satisfaction
13
Gesundheitswesen
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Health care system
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healthcare
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Consumer behaviour
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Queueing theory
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Warteschlangentheorie
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service quality
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Beziehungsmarketing
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Qualitätsmanagement
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Patienten
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Patients
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service operations
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Product quality
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Produktqualität
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Pflegeheim
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Wirtschaftsprüfung
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Competition
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Dienstleistungssektor
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Health care costs
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Lu, Susan Feng
4
Chan, Carri W.
3
Terwiesch, Christian
3
Bavafa, Hessam
2
Escobar, Gabriel
2
Kim, Song-hee
2
Lu, Lauren Xiaoyuan
2
Schreyögg, Jonas
2
Tucker, Anita L.
2
Adida, Elodie
1
Bartel, Ann
1
Batt, Robert J.
1
Berger, Michael
1
Blankart, Rudolf
1
Bosque-Mercader, Laia
1
Bravo, Fernanda
1
Busse, Reinhard
1
Canamucio, Anne
1
Chalkley, Martin
1
Chandrasekaran, Aravind
1
Chen, Jinyang
1
Czypionka, Thomas
1
Deore, Aishwarrya
1
Dietermann, Karina
1
Geissler, Alexander
1
Green, Linda V.
1
He, Wen
1
Hijden, Eric van der
1
Hitt, Lorin M.
1
Holzhacker, Martin
1
Hsu, John
1
Kalmus, Olivier
1
Klink, Ab
1
Koolman, Xander
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Krishnan, Ranjani
1
Kuntz, Ludwig
1
Kverndokk, Snorre
1
Landrum, Mary Beth
1
Lekwijit, Suparerk
1
Listl, Stefan
1
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Management science : journal of the Institute for Operations Research and the Management Sciences
The European journal of health economics
Health care management review : HCM review
73
International journal of hospitality management
54
Journal of health economics
40
Journal of health organization and management
36
Working paper / National Bureau of Economic Research, Inc.
36
NBER working paper series
33
Quality management journal : QMJ
32
NBER Working Paper
30
Health marketing quarterly
23
Health economics
21
International journal of contemporary hospitality management
20
The TQM journal : the international review of organizational improvement
20
Total quality management & business excellence : an official journal of the European Society for Organisational Excellence
19
International journal of productivity and quality management : IJPQM
17
Journal of hospitality marketing & management
17
International journal of pharmaceutical and healthcare marketing : IJPHM
16
Health care management science
15
The European journal of health economics : HEPAC ; health economics in prevention and care
15
The service industries journal
14
Total quality management & business excellence
14
Ruhr economic papers
13
Discussion paper / Centre for Economic Policy Research
12
International journal of quality & reliability management
11
International journal of quality and service sciences
11
Tourism management : research, policies, practice
11
CHE research paper
10
Discussion paper series / IZA
10
International journal of health care finance and economics
10
Production and operations management : an international journal of the Production and Operations Management Society
10
Production and operations management : the flagship research journal of the Production and Operations Management Society
10
Health economics review
9
Journal of business research : JBR
9
Journal of travel and tourism marketing
9
Manufacturing & service operations management : M & SOM
9
Technological forecasting & social change : an international journal
9
International journal of production research
8
Journal of hospitality & tourism research : JHTR ; the professional journal of the Council on Hotel, Restaurant, and Institutional Education
8
Journal of operations management
8
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ECONIS (ZBW)
30
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1
The association between bed occupancy rates and hospital quality in the English National Health Service
Bosque-Mercader, Laia
;
Siciliani, Luigi
- In:
The European journal of health economics
24
(
2023
)
2
,
pp. 209-236
Persistent link: https://www.econbiz.de/10014327969
Saved in:
2
An econometric approach to aggregating multiple cardiovascular outcomes in German hospitals
Meggiolaro, Angela
;
Blankart, Rudolf
;
Stargardt, Tom
; …
- In:
The European journal of health economics
24
(
2023
)
5
,
pp. 785-802
Persistent link: https://www.econbiz.de/10014328097
Saved in:
3
Effects of provider incentives on dental X-raying in NHS Scotland : what happens if patients switch providers?
Kalmus, Olivier
;
Chalkley, Martin
;
Listl, Stefan
- In:
The European journal of health economics
23
(
2022
)
1
,
pp. 59-65
Persistent link: https://www.econbiz.de/10013173168
Saved in:
4
Can competition improve hospital quality of care? : a difference-in-differences approach to evaluate the effect of increasing quality transparency on hospital quality
Strumann, Christoph
;
Geissler, Alexander
;
Busse, Reinhard
; …
- In:
The European journal of health economics
23
(
2022
)
7
,
pp. 1229-1242
Persistent link: https://www.econbiz.de/10013407243
Saved in:
5
The impact of ambulatory care spending, continuity and processes of care on ambulatory care sensitive hospitalizations
Schuettig, Wiebke
;
Sundmacher, Leonie
- In:
The European journal of health economics
23
(
2022
)
8
,
pp. 1329-1340
Persistent link: https://www.econbiz.de/10013407427
Saved in:
6
Direct and spillover effects of quality disclosure regulation : evidence from California hospitals
Deore, Aishwarrya
;
Holzhacker, Martin
;
Krishnan, Ranjani
- In:
Management science : journal of the Institute for …
70
(
2024
)
4
,
pp. 2477-2496
Persistent link: https://www.econbiz.de/10014520102
Saved in:
7
On the correlation between outcome indicators and the structure and process indicators used to proxy them in public health care reporting
Salampessy, Benjamin H.
;
Portrait, France R. M.
; …
- In:
The European journal of health economics
22
(
2021
)
8
,
pp. 1239-1251
Persistent link: https://www.econbiz.de/10012665568
Saved in:
8
The impact of nurse staffing levels on nursing-sensitive patient outcomes : a multilevel regression approach
Dietermann, Karina
;
Winter, Vera
;
Schneider, Udo
; …
- In:
The European journal of health economics
22
(
2021
)
5
,
pp. 833-846
Persistent link: https://www.econbiz.de/10012586643
Saved in:
9
Regional medical practice variation in high-cost healthcare services : evidence from diagnostic imaging in Austria
Berger, Michael
;
Czypionka, Thomas
- In:
The European journal of health economics
22
(
2021
)
6
,
pp. 917-929
Persistent link: https://www.econbiz.de/10012586720
Saved in:
10
"The reputation premium" : does hospital ranking improvement lead to a higher healthcare spending?
Chen, Jinyang
;
Wang, Chaoqun
- In:
The European journal of health economics
24
(
2023
)
5
,
pp. 817-830
Persistent link: https://www.econbiz.de/10014328100
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