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~isPartOf:"Management science : journal of the Institute for Operations Research and the Management Sciences"
~language:"eng"
~person:"Netessine, Serguei"
~person:"Terwiesch, Christian"
~subject:"service operations"
~type_genre:"Article in journal"
~type_genre:"Collection of articles of several authors"
~type_genre:"Conference proceedings"
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service operations
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Netessine, Serguei
Terwiesch, Christian
Hu, Ming
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Management science : journal of the Institute for Operations Research and the Management Sciences
Journal of operations management
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ECONIS (ZBW)
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At your service on the table : impact of tabletop technology on restaurant performance
Tan, Tom Fangyun
;
Netessine, Serguei
- In:
Management science : journal of the Institute for …
66
(
2019
)
10
,
pp. 4496-4515
Persistent link: https://www.econbiz.de/10012305257
Saved in:
2
The impact of e-visits on visit frequencies and patient health : evidence from primary care
Bavafa, Hessam
;
Hitt, Lorin M.
;
Terwiesch, Christian
- In:
Management science : journal of the Institute for …
64
(
2018
)
12
,
pp. 5461-5480
Persistent link: https://www.econbiz.de/10011964507
Saved in:
3
Waiting patiently : an empirical study of queue abandonment in an emergency department
Batt, Robert J.
;
Terwiesch, Christian
- In:
Management science : journal of the Institute for …
61
(
2015
)
1
,
pp. 39-59
Persistent link: https://www.econbiz.de/10010496085
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