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~isPartOf:"Management science : journal of the Institute for Operations Research and the Management Sciences"
~person:"Dong, Jing"
~subject:"Ankündigungseffekt"
~subject:"Dienstleistungsqualität"
~subject:"Stochastic process"
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Ankündigungseffekt
Dienstleistungsqualität
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Queueing theory
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Warteschlangentheorie
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Announcement effect
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Hospital
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Krankenhaus
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SRPT
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Scheduling problem
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Scheduling-Verfahren
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abandonment
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cost of waiting
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delay announcements
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join the shortest queue
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load balancing
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many-server queues
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queueing network coordination
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Dong, Jing
Bassamboo, Achal
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Management science : journal of the Institute for Operations Research and the Management Sciences
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The impact of delay announcements on hospital network coordination and waiting times
Dong, Jing
;
Yom-Tov, Elad
;
Yom-Tov, Galit B.
- In:
Management science : journal of the Institute for …
65
(
2019
)
5
,
pp. 1969-1994
Persistent link: https://www.econbiz.de/10012039716
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