//--> //--> //--> //-->
Toggle navigation
Logout
Change account settings
EN
DE
ES
FR
A-Z
Beta
About EconBiz
News
Thesaurus (STW)
Research Skills
Help
EN
DE
ES
FR
My account
Logout
Change account settings
Login
Publications
Events
Your search terms
Search
Retain my current filters
~isPartOf:"Management science : journal of the Institute for Operations Research and the Management Sciences"
~subject:"Dienstleistungsqualität"
~subject:"Theory"
Search options
All Fields
Title
Exact title
Subject
Author
Institution
ISBN/ISSN
Published in...
Publisher
Open Access only
Advanced
Search history
My EconBiz
Favorites
Loans
Reservations
Fines
You are here:
Home
Search: "Dienstleistungsqualität"
Narrow search
Delete all filters
| 3 applied filters
Year of publication
From:
To:
Subject
All
Dienstleistungsqualität
Theory
Service quality
62
Hospital
18
Krankenhaus
18
Gesundheitsversorgung
16
Health care
16
Customer satisfaction
12
Kundenzufriedenheit
12
Gesundheitswesen
10
Health care system
10
healthcare
10
Consumer behaviour
9
Konsumentenverhalten
9
Queueing theory
9
Warteschlangentheorie
9
service quality
9
Beziehungsmarketing
8
Relationship marketing
8
Quality management
7
Qualitätsmanagement
7
service operations
7
Product quality
6
Produktqualität
6
Financial audit
5
Patienten
5
Patients
5
Wirtschaftsprüfung
5
Dienstleistungssektor
4
Nursing profession
4
Operations Research
4
Operations research
4
Pflegeberufe
4
Service industry
4
customer satisfaction
4
empirical operations management
4
Competition
3
Customer service
3
Dynamic programming
3
Dynamische Optimierung
3
Gastronomie
3
more ...
less ...
Online availability
All
Undetermined
43
Type of publication
All
Article
62
Type of publication (narrower categories)
All
Article in journal
62
Aufsatz in Zeitschrift
62
Language
All
English
62
Author
All
Lu, Susan Feng
5
Terwiesch, Christian
4
Chan, Carri W.
3
Bavafa, Hessam
2
Campbell, Dennis W.
2
DeFond, Mark L.
2
Debo, Laurens G.
2
Erkens, David H.
2
Escobar, Gabriel
2
Kim, Song-hee
2
Lu, Lauren Xiaoyuan
2
Netessine, Serguei
2
Olivares, Marcelo
2
Rui, Huaxia
2
Shin, Jiwoong
2
Sudhir, K.
2
Tucker, Anita L.
2
Véricourt, Francis de
2
Zhang, Jieying
2
Adida, Elodie
1
Aflaki, Sam
1
Afèche, Philipp
1
Ahearne, Michael
1
Alexander, Damon
1
Alizamir, Saed
1
Anand, Krishnan S.
1
Aobdia, Daniel
1
Armony, Mor
1
Ata, Barış
1
Bae, Junhyun
1
Bartel, Ann
1
Batt, Robert J.
1
Bellos, Ioannis
1
Ben Rhouma, Tarek
1
Benjaafar, Saif
1
Besbes, Omar
1
Boone, Christopher
1
Bravo, Fernanda
1
Buell, Ryan W.
1
Canamucio, Anne
1
more ...
less ...
Published in...
All
Management science : journal of the Institute for Operations Research and the Management Sciences
International journal of hospitality management
402
Journal of retailing and consumer services
331
The service industries journal
294
Journal of business research : JBR
252
Total quality management & business excellence : an official journal of the European Society for Organisational Excellence
221
The journal of services marketing
209
Working paper / National Bureau of Economic Research, Inc.
179
NBER working paper series
176
Auditing : a journal of practice & theory
174
International journal of contemporary hospitality management
161
NBER Working Paper
160
Services marketing quarterly
142
Journal of hospitality marketing & management
137
Journal of air transport management
136
The TQM journal : the international review of organizational improvement
126
Journal of travel and tourism marketing
122
Tourism management : research, policies, practice
117
International journal of quality & reliability management
114
International journal of quality and service sciences
111
Service business
109
International journal of productivity and quality management : IJPQM
107
Cogent business & management
103
Journal of service research : JSR
103
Health care management review : HCM review
102
International journal of services and operations management
102
Journal of service management
94
The accounting review : a publication of the American Accounting Association
94
Discussion paper series / IZA
93
Total quality management & business excellence
93
Quality management journal : QMJ
92
Economics of education review
83
Journal of hospitality & tourism research : JHTR ; the professional journal of the Council on Hotel, Restaurant, and Institutional Education
78
Managing service quality : MSQ ; an international journal
76
International journal of services, economics and management
75
Journal of health economics
75
Managerial auditing journal
67
International journal of auditing : IJA
66
Asia Pacific journal of marketing and logistics
62
Accounting horizons : a quarterly publication of the American Accounting Association
58
more ...
less ...
Source
All
ECONIS (ZBW)
62
Showing
1
-
10
of
62
Sort
relevance
articles prioritized
date (newest first)
date (oldest first)
1
Direct and spillover effects of quality disclosure regulation : evidence from California hospitals
Deore, Aishwarrya
;
Holzhacker, Martin
;
Krishnan, Ranjani
- In:
Management science : journal of the Institute for …
70
(
2024
)
4
,
pp. 2477-2496
Persistent link: https://www.econbiz.de/10014520102
Saved in:
2
Alphanumeric vs. numeric token systems and the healthcare experience : field evidence from healthcare delivery in india
Rathee, Shelly
;
Narula, Kritika
;
Mishra, Arul
;
Mishra, …
- In:
Management science : journal of the Institute for …
69
(
2023
)
2
,
pp. 1180-1221
Persistent link: https://www.econbiz.de/10014295475
Saved in:
3
The impact of vertical integration on physician behavior and healthcare delivery : evidence from gastroenterology practices
Saghafian, Soroush
;
Song, Lina
;
Newhouse, Joseph P.
; …
- In:
Management science : journal of the Institute for …
69
(
2023
)
12
,
pp. 7158-7179
Persistent link: https://www.econbiz.de/10014444084
Saved in:
4
Social media and news : content bundling and news quality
Cornière, Alexandre de
;
Sárváry, Miklós
- In:
Management science : journal of the Institute for …
69
(
2023
)
1
,
pp. 162-178
Persistent link: https://www.econbiz.de/10014288477
Saved in:
5
The impact of the gig economy on product quality through the labor market : evidence from ridesharing and restaurant quality
Shin, Minkyu
;
Shin, Jiwoong
;
Ghili, Soheil
;
Kim, Jaehwan
- In:
Management science : journal of the Institute for …
69
(
2023
)
5
,
pp. 2620-2638
Persistent link: https://www.econbiz.de/10014305427
Saved in:
6
Conservative accounting, audit quality, and litigation
Kronenberger, Sebastian
;
Laux, Volker
- In:
Management science : journal of the Institute for …
68
(
2022
)
3
,
pp. 2349-2362
Persistent link: https://www.econbiz.de/10013268184
Saved in:
7
Frustration-based promotions : field experiments in ride-sharing
Cohen, Maxime C.
;
Fiszer, Michael D.
;
Kim, Baek Jung
- In:
Management science : journal of the Institute for …
68
(
2022
)
4
,
pp. 2432-2464
Persistent link: https://www.econbiz.de/10013368219
Saved in:
8
Capacity rationing in primary care : provider availability shocks and channel diversion
Bavafa, Hessam
;
Canamucio, Anne
;
Marcus, Steven C.
; …
- In:
Management science : journal of the Institute for …
68
(
2022
)
4
,
pp. 2842-2859
Persistent link: https://www.econbiz.de/10013368315
Saved in:
9
Quality regulation on two-sided platforms : exclusion, subsidization, and first-party applications
Huang, Peng
;
Lyu, Gaoyan
;
Xu, Yi
- In:
Management science : journal of the Institute for …
68
(
2022
)
6
,
pp. 4415-4434
Persistent link: https://www.econbiz.de/10013369074
Saved in:
10
Does nonprofit ownership matter for firm performance? : financial distress and ownership conversion of nursing homes
Lu, Lauren Xiaoyuan
;
Lu, Susan Feng
- In:
Management science : journal of the Institute for …
68
(
2022
)
7
,
pp. 5127-5145
Persistent link: https://www.econbiz.de/10013369280
Saved in:
1
2
3
4
5
6
7
Next
Last
Results per page
10
25
50
100
250
A service of the
zbw
×
Loading...
//-->