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~isPartOf:"Management science : journal of the Institute for Operations Research and the Management Sciences"
~subject:"Financial audit"
~subject:"Hospital"
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Search: "Dienstleistungsqualität"
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Financial audit
Hospital
Dienstleistungsqualität
62
Service quality
62
Krankenhaus
18
Gesundheitsversorgung
16
Health care
16
Customer satisfaction
12
Kundenzufriedenheit
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healthcare
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Queueing theory
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service quality
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Qualitätsmanagement
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service operations
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customer satisfaction
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empirical operations management
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Lu, Susan Feng
4
Chan, Carri W.
3
Terwiesch, Christian
3
Bavafa, Hessam
2
DeFond, Mark L.
2
Erkens, David H.
2
Escobar, Gabriel
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Kim, Song-hee
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Lu, Lauren Xiaoyuan
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Tucker, Anita L.
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Aobdia, Daniel
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Batt, Robert J.
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Che, Limei
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Deore, Aishwarrya
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Green, Linda V.
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Hitt, Lorin M.
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Holzhacker, Martin
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Hope, Ole-Kristian
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Hsu, John
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Krishnan, Ranjani
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Kronenberger, Sebastian
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Kuntz, Ludwig
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Laux, Volker
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Lu, Lijian
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Management science : journal of the Institute for Operations Research and the Management Sciences
Auditing : a journal of practice & theory
168
The accounting review : a publication of the American Accounting Association
91
Health care management review : HCM review
73
Managerial auditing journal
66
International journal of auditing : IJA
61
Accounting horizons : a quarterly publication of the American Accounting Association
54
International journal of hospitality management
54
Journal of accounting and public policy
40
Journal of health economics
40
Journal of health organization and management
36
Working paper / National Bureau of Economic Research, Inc.
36
Advances in accounting : a research annual
34
NBER working paper series
33
Quality management journal : QMJ
32
NBER Working Paper
30
Accounting, organizations and society : an international journal devoted to the behavioural, organizational and social aspects of accounting
28
Contemporary accounting research : a journal of the Canadian Academic Accounting Association
27
Cogent business & management
24
Health marketing quarterly
23
The European accounting review
23
Asian review of accounting
22
The TQM journal : the international review of organizational improvement
22
Health economics
21
Journal of international accounting auditing & taxation
21
International journal of contemporary hospitality management
20
Journal of accounting & economics
20
International journal of accounting, auditing and performance evaluation : IJAAPE
19
Total quality management & business excellence : an official journal of the European Society for Organisational Excellence
19
Behavioral research in accounting
18
International journal of productivity and quality management : IJPQM
18
International journal of economics and financial issues : IJEFI
17
Journal of hospitality marketing & management
17
International journal of pharmaceutical and healthcare marketing : IJPHM
16
Review of accounting studies
16
The service industries journal
16
European accounting review
15
Health care management science
15
The European journal of health economics : HEPAC ; health economics in prevention and care
15
Contemporary accounting research : the journal of the Canadian Academic Accounting Association
14
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1
Direct and spillover effects of quality disclosure regulation : evidence from California hospitals
Deore, Aishwarrya
;
Holzhacker, Martin
;
Krishnan, Ranjani
- In:
Management science : journal of the Institute for …
70
(
2024
)
4
,
pp. 2477-2496
Persistent link: https://www.econbiz.de/10014520102
Saved in:
2
The impact of vertical integration on physician behavior and healthcare delivery : evidence from gastroenterology practices
Saghafian, Soroush
;
Song, Lina
;
Newhouse, Joseph P.
; …
- In:
Management science : journal of the Institute for …
69
(
2023
)
12
,
pp. 7158-7179
Persistent link: https://www.econbiz.de/10014444084
Saved in:
3
Alphanumeric vs. numeric token systems and the healthcare experience : field evidence from healthcare delivery in india
Rathee, Shelly
;
Narula, Kritika
;
Mishra, Arul
;
Mishra, …
- In:
Management science : journal of the Institute for …
69
(
2023
)
2
,
pp. 1180-1221
Persistent link: https://www.econbiz.de/10014295475
Saved in:
4
Conservative accounting, audit quality, and litigation
Kronenberger, Sebastian
;
Laux, Volker
- In:
Management science : journal of the Institute for …
68
(
2022
)
3
,
pp. 2349-2362
Persistent link: https://www.econbiz.de/10013268184
Saved in:
5
Capacity rationing in primary care : provider availability shocks and channel diversion
Bavafa, Hessam
;
Canamucio, Anne
;
Marcus, Steven C.
; …
- In:
Management science : journal of the Institute for …
68
(
2022
)
4
,
pp. 2842-2859
Persistent link: https://www.econbiz.de/10013368315
Saved in:
6
Does nonprofit ownership matter for firm performance? : financial distress and ownership conversion of nursing homes
Lu, Lauren Xiaoyuan
;
Lu, Susan Feng
- In:
Management science : journal of the Institute for …
68
(
2022
)
7
,
pp. 5127-5145
Persistent link: https://www.econbiz.de/10013369280
Saved in:
7
Does competition improve service quality? : the case of nursing homes where public and private payers coexist
Lu, Susan Feng
;
Serfes, Konstantinos
;
Wedig, Gerard J.
; …
- In:
Management science : journal of the Institute for …
67
(
2021
)
10
,
pp. 6493-6512
Persistent link: https://www.econbiz.de/10012666696
Saved in:
8
Managing appointment-based services in the presence of walk-in customers
Shan, Wang
;
Liu, Nan
;
Wan, Guohua
- In:
Management science : journal of the Institute for …
66
(
2020
)
2
,
pp. 667-686
Persistent link: https://www.econbiz.de/10012213219
Saved in:
9
Should hospitals keep their patients longer? : the role of inpatient care in reducing postdischarge mortality
Bartel, Ann
;
Chan, Carri W.
;
Kim, Song-hee
- In:
Management science : journal of the Institute for …
66
(
2020
)
6
,
pp. 2326-2346
Persistent link: https://www.econbiz.de/10012254391
Saved in:
10
The economic consequences of audit firms’ quality control system deficiencies
Aobdia, Daniel
- In:
Management science : journal of the Institute for …
66
(
2020
)
7
,
pp. 2883-2905
Persistent link: https://www.econbiz.de/10012268551
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