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~isPartOf:"Management science : journal of the Institute for Operations Research and the Management Sciences"
~subject:"Flexibilität"
~type_genre:"Article in journal"
~type_genre:"Congress Report"
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Flexibilität
Dienstleistung
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Services
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Queueing theory
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Theorie
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Warteschlangentheorie
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Business process management
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Customer satisfaction
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Preismanagement
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queueing
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service systems
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Consumer behaviour
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Management science : journal of the Institute for Operations Research and the Management Sciences
Journal of service theory and practice : JSTP
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Volume flexibility in services : the costs and benefits of flexible labor resources
Kesavan, Saravanan
;
Staats, Bradley R.
;
Gilland, Wendell
- In:
Management science : journal of the Institute for …
60
(
2014
)
8
,
pp. 1884-1906
Persistent link: https://www.econbiz.de/10010403644
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