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~isPartOf:"Managing consumer services : factory or theater?"
~isPartOf:"Tourism management : research, policies, practice"
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Barriers affecting organisational adoption of higher order customer engagement in tourism service interactions
Chathoth, Prakash K.
;
Ungson, Gerardo R.
;
Altinay, Levent
; …
- In:
Tourism management : research, policies, practice
42
(
2014
),
pp. 181-193
Persistent link: https://www.econbiz.de/10010355164
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