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~isPartOf:"Managing consumer services : factory or theater?"
~subject:"Service management"
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Managing consumer services : factory or theater?
Public management review
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International journal of quality and service sciences
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Service Value als Werttreiber : Konzepte, Messung und Steuerung
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Factories or theatres? : the future of service
Baglieri, Enzo
- In:
Managing consumer services : factory or theater?
,
(pp. 1-24)
.
2014
Persistent link: https://www.econbiz.de/10010478160
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