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~isPartOf:"Managing service quality : MSQ ; an international journal"
~language:"eng"
~person:"Söderlund, Magnus"
~subject:"Soziales Verhalten"
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Positive social behaviors and suggestive selling in the same service encounter
Söderlund, Magnus
- In:
Managing service quality : MSQ ; an international journal
23
(
2013
)
4
,
pp. 305-320
Persistent link: https://www.econbiz.de/10009769856
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