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~isPartOf:"Thunderbird international business review"
~type_genre:"Article in journal"
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Search: subject_exact:"Retailgeschäft von Banken"
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Personal banking
9
Privatkundengeschäft
9
Beziehungsmarketing
4
Dienstleistungsqualität
4
Relationship marketing
4
Service quality
4
Customer satisfaction
3
Ghana
3
Kundenzufriedenheit
3
Bank
2
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2
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Internationales Marketing
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Blankson, Charles
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Boakye, Kwabena G.
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Boukis, Achilleas
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Chaniotakis, Ioannis E.
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Cheng, Julian Ming Sung
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Gebre, Yonatan
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Gilliam, David A.
1
Hall, John R.
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1
Prybutok, Victor R.
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1
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1
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1
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Marketing intelligence & planning
Thunderbird international business review
Die Bank
59
The international journal of bank marketing : IJBM
48
Journal of financial services marketing : JFSM
30
Bank-Archiv : Zeitschrift für das gesamte Bank- und Börsenwesen : journal of banking and financial research
18
Journal of retailing and consumer services
16
Bank-Praktiker : rechtssicher, revisionsfest, risikogerecht
13
Journal of banking & finance
13
The service industries journal
9
Zeitschrift für das gesamte Kreditwesen : Pflichtblatt der Frankfurter Wertpapierbörse
9
International journal of bank marketing
8
The journal of services marketing
7
Journal of payments strategy & systems
6
Revue d'économie financière : revue trimestrielle de l'Association Europe finances régulations
6
The international journal of human resource management
6
The journal of credit risk : published quarterly by Incisive Media
6
Banks and bank systems : international research journal
5
International journal of financial services management : IJFSM
5
Journal of Asian finance, economics and business : JAFEB
5
Journal of financial regulation and compliance : an international journal
5
Statistiken / Oesterreichische Nationalbank : Daten & Analysen
5
Banking and information technology : BIT ; a strategic report for top management
4
Global business review
4
International journal of services and operations management
4
Journal of digital banking
4
Journal of financial services marketing
4
Journal of financial services research : JFSR
4
Journal of relationship marketing : innovations & enhancements for customer service, relations & satisfaction
4
Journal of strategic marketing
4
Long range planning : LRP ; international journal of strategic management
4
Managing service quality : MSQ ; an international journal
4
Services marketing quarterly
4
The review of financial studies
4
African journal of economic and management studies : AJEMS
3
Applied economics
3
Applied financial economics
3
Bank i kredyt / Polnische Ausgabe
3
Cogent business & management
3
Credit and capital markets : Kredit und Kapital
3
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ECONIS (ZBW)
9
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1
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9
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9
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date (oldest first)
1
Frameworks for consumers' narratives in a changing marketplace : banking and the financial crisis
Gilliam, David A.
;
Preston, Teresa
;
Hall, John R.
- In:
Marketing intelligence & planning
35
(
2017
)
7
,
pp. 892-906
Persistent link: https://www.econbiz.de/10011798063
Saved in:
2
An integrated model of quality for mass services in the context of the Ghanaian retail banking sector
Boakye, Kwabena G.
;
Prybutok, Victor R.
;
Blankson, Charles
- In:
Thunderbird international business review
58
(
2016
)
5
,
pp. 425-438
Persistent link: https://www.econbiz.de/10011566226
Saved in:
3
Linking internal marketing with customer outcomes
Boukis, Achilleas
;
Kaminakis, Kostas
;
Siampos, Anastasios
; …
- In:
Marketing intelligence & planning
33
(
2015
)
3
,
pp. 394-413
Persistent link: https://www.econbiz.de/10011298760
Saved in:
4
Customer satisfaction with retail banking services in Ghana
Narteh, Bedman
;
Kuada, John E.
- In:
Thunderbird international business review
56
(
2014
)
4
,
pp. 353-371
Persistent link: https://www.econbiz.de/10010400074
Saved in:
5
The role of price satisfaction in managing customer relationships : the case of financial services
Lymperopoulos, Constantine
;
Chaniotakis, Ioannis E.
; …
- In:
Marketing intelligence & planning
31
(
2013
)
3
,
pp. 216-228
Persistent link: https://www.econbiz.de/10009760676
Saved in:
6
Understanding the role of social media in bank marketing
Mitic, Miljana
;
Kapulos, Alexandros
- In:
Marketing intelligence & planning
30
(
2012
)
7
,
pp. 668-686
Persistent link: https://www.econbiz.de/10009671119
Saved in:
7
Perceived service quality in Ethiopian retail banks
Mersha, Tigineh
;
Sriram, Ven
;
Yeshanew, Haile
;
Gebre, …
- In:
Thunderbird international business review
54
(
2012
)
4
,
pp. 551-565
Persistent link: https://www.econbiz.de/10009567019
Saved in:
8
Retail bank selection in developed and developing countries : a cross-national study of students' bank-selection criteria
Blankson, Charles
;
Omar, Ogenyi Ejye
;
Cheng, Julian …
- In:
Thunderbird international business review
51
(
2009
)
2
,
pp. 183-198
Persistent link: https://www.econbiz.de/10003824278
Saved in:
9
Special issue: Sub-Saharan Africa at a key inflection point
2009
Persistent link: https://www.econbiz.de/10003874344
Saved in:
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