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~isPartOf:"Marketing intelligence & planning"
~source:"econis"
~subject:"Customer satisfaction"
~subject:"USA"
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Customer satisfaction
USA
Switching behaviour
4
Wechselverhalten
4
Beziehungsmarketing
2
Dienstleistungsqualität
2
Kundenzufriedenheit
2
Relationship marketing
2
Service quality
2
B-to-B-Marketing
1
Bank marketing
1
Bankmarketing
1
Brand equity
1
Brand image
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Brand management
1
Business-to-business
1
Business-to-business marketing
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Firm performance
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Greece
1
Griechenland
1
KMU
1
Lieferantenmanagement
1
Markenführung
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Markenimage
1
New product development
1
Personal banking
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Preismanagement
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Pricing strategy
1
Private Banking
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Private banking
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Privatkundengeschäft
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Produktentwicklung
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Professional services
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SME
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Satisfaction
1
Supplier relationship management
1
Switching costs
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Bengtsson, Maria
1
Biedenbach, Galina
1
Chaniotakis, Ioannis E.
1
Lymperopoulos, Constantine
1
Marell, Agneta
1
Soureli, Magdalini
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Marketing intelligence & planning
Working paper / National Bureau of Economic Research, Inc.
9
Journal of business research : JBR
5
Journal of service management
3
Managing service quality : MSQ ; an international journal
3
The Rand journal of economics
3
The journal of business & industrial marketing
3
The journal of services marketing
3
The service industries journal
3
American economic journal : a journal of the American Economic Association
2
Asia Pacific journal of marketing and logistics
2
European journal of marketing : EJM
2
International journal of business information systems : IJBIS
2
International journal of hospitality management
2
International journal of research in marketing : IJRM ; official journal of the European Marketing Academy
2
Inventi impact: retailing & consumer services
2
Journal of hospitality & tourism research : JHTR ; the professional journal of the Council on Hotel, Restaurant, and Institutional Education
2
Journal of organizational computing and electronic commerce
2
Journal of relationship marketing : innovations & enhancements for customer service, relations & satisfaction
2
Journal of relationship marketing : innovations and enhancements for customer service, relations, and satisfaction
2
Journal of retailing
2
Journal of retailing and consumer services
2
Journal of service theory and practice : JSTP
2
Management science : journal of the Institute for Operations Research and the Management Sciences
2
Quantitative marketing and economics : QME
2
Research paper series / Stanford Graduate School of Business
2
The journal of applied business research
2
The review of economics and statistics
2
American economic review
1
Auditing : a journal of practice & theory
1
Bangladesh journal of political economy
1
Business and Economic Research : BER
1
Cahiers de recherche / HEC Montréal, Institut d'Economie Appliquée
1
California management review
1
Cogent business & management
1
Columbia Business School Research Paper
1
Corporate reputation review
1
Cowles Foundation discussion paper
1
Decision
1
Department of Economics working paper
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ECONIS (ZBW)
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Brand equity, satisfaction, and switching costs : an examination of effects in the business-to-business setting
Biedenbach, Galina
;
Bengtsson, Maria
;
Marell, Agneta
- In:
Marketing intelligence & planning
33
(
2015
)
2
,
pp. 164-178
Persistent link: https://www.econbiz.de/10011326052
Saved in:
2
The role of price satisfaction in managing customer relationships : the case of financial services
Lymperopoulos, Constantine
;
Chaniotakis, Ioannis E.
; …
- In:
Marketing intelligence & planning
31
(
2013
)
3
,
pp. 216-228
Persistent link: https://www.econbiz.de/10009760676
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