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~isPartOf:"Marketing intelligence & planning"
~subject:"Customer satisfaction"
~subject:"Dienstleistungsqualität"
~subject:"Network economics"
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Search: subject:"Switching behaviour"
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Customer satisfaction
Dienstleistungsqualität
Network economics
Switching behaviour
4
Wechselverhalten
4
Beziehungsmarketing
2
Kundenzufriedenheit
2
Relationship marketing
2
Service quality
2
B-to-B-Marketing
1
Bank marketing
1
Bankmarketing
1
Brand equity
1
Brand image
1
Brand management
1
Business-to-business
1
Business-to-business marketing
1
Firm performance
1
Greece
1
Griechenland
1
KMU
1
Lieferantenmanagement
1
Markenführung
1
Markenimage
1
New product development
1
Personal banking
1
Preismanagement
1
Pricing strategy
1
Private Banking
1
Private banking
1
Privatkundengeschäft
1
Produktentwicklung
1
Professional services
1
SME
1
Satisfaction
1
Supplier relationship management
1
Switching costs
1
Time
1
Unternehmenserfolg
1
Zeit
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English
3
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Bengtsson, Maria
1
Biedenbach, Galina
1
Chaniotakis, Ioannis E.
1
Kingshott, Russel P. J.
1
Laksamana, Patria
1
Lymperopoulos, Constantine
1
Marell, Agneta
1
Muchtar, Fatimah
1
Soureli, Magdalini
1
Wong, David
1
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Marketing intelligence & planning
Journal of business research : JBR
6
The service industries journal
6
Journal of retailing and consumer services
5
Telecommunications policy : the international journal of digital economy, data sciences and new media
5
The journal of services marketing
4
Inventi impact: retailing & consumer services
3
Journal of retailing
3
Journal of service management
3
Managing service quality : MSQ ; an international journal
3
NET Institute Working Paper
3
The journal of business & industrial marketing
3
Asia Pacific journal of marketing and logistics
2
Auditing : a journal of practice & theory
2
Cogent business & management
2
Economics discussion papers
2
European journal of marketing : EJM
2
International journal of bank marketing
2
International journal of business information systems : IJBIS
2
International journal of research in marketing : IJRM ; official journal of the European Marketing Academy
2
Journal of organizational computing and electronic commerce
2
Journal of relationship marketing : innovations & enhancements for customer service, relations & satisfaction
2
Journal of relationship marketing : innovations and enhancements for customer service, relations, and satisfaction
2
Journal of service theory and practice : JSTP
2
Management information systems : mis quarterly
2
Management research review
2
Management science : journal of the Institute for Operations Research and the Management Sciences
2
Psychology & marketing
2
Service business
2
Services marketing quarterly
2
The journal of applied business research
2
4OR : quarterly journal of the Belgian, French and Italian Operations Research Societies
1
Bangladesh journal of political economy
1
Business & information systems engineering
1
Business and Economic Research : BER
1
CORE discussion papers : DP
1
Cahiers de recherche / HEC Montréal, Institut d'Economie Appliquée
1
Contemporary economic policy : a journal of Western Economic Association International
1
Corporate reputation review
1
DICE discussion paper
1
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Brand equity, satisfaction, and switching costs : an examination of effects in the business-to-business setting
Biedenbach, Galina
;
Bengtsson, Maria
;
Marell, Agneta
- In:
Marketing intelligence & planning
33
(
2015
)
2
,
pp. 164-178
Persistent link: https://www.econbiz.de/10011326052
Saved in:
2
The role of interaction quality and switching costs in premium banking services
Laksamana, Patria
;
Wong, David
;
Kingshott, Russel P. J.
; …
- In:
Marketing intelligence & planning
31
(
2013
)
3
,
pp. 229-249
Persistent link: https://www.econbiz.de/10009760664
Saved in:
3
The role of price satisfaction in managing customer relationships : the case of financial services
Lymperopoulos, Constantine
;
Chaniotakis, Ioannis E.
; …
- In:
Marketing intelligence & planning
31
(
2013
)
3
,
pp. 216-228
Persistent link: https://www.econbiz.de/10009760676
Saved in:
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