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~isPartOf:"Marketing intelligence & planning"
~subject:"Dienstleistungsqualität"
~subject:"Markteintritt"
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Dienstleistungsqualität
Markteintritt
Switching behaviour
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Wechselverhalten
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Customer satisfaction
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Marketing intelligence & planning
Journal of business research : JBR
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Journal of retailing and consumer services
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Management science : journal of the Institute for Operations Research and the Management Sciences
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WWDP : Diskussionspapiere der Fakultät für Wirtschaftswissenschaften der Technischen Universität Chemnitz
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Asia Pacific journal of marketing and logistics
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Auditing : a journal of practice & theory
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International journal of bank marketing
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International journal of business information systems : IJBIS
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Journal of organizational computing and electronic commerce
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Journal of relationship marketing : innovations & enhancements for customer service, relations & satisfaction
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Journal of relationship marketing : innovations and enhancements for customer service, relations, and satisfaction
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Economic annals
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EuroMed journal of business
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European business review
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European economic review : EER
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Global business review
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Handbook of strategic e-business management
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Brand equity, satisfaction, and switching costs : an examination of effects in the business-to-business setting
Biedenbach, Galina
;
Bengtsson, Maria
;
Marell, Agneta
- In:
Marketing intelligence & planning
33
(
2015
)
2
,
pp. 164-178
Persistent link: https://www.econbiz.de/10011326052
Saved in:
2
The role of interaction quality and switching costs in premium banking services
Laksamana, Patria
;
Wong, David
;
Kingshott, Russel P. J.
; …
- In:
Marketing intelligence & planning
31
(
2013
)
3
,
pp. 229-249
Persistent link: https://www.econbiz.de/10009760664
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