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~isPartOf:"Meddelanden från Svenska Handelshögskolan"
~language:"eng"
~language:"hun"
~language:"zho"
~person:"Grönroos, Christian"
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Dienstleistung
2
Services
2
Absatz
1
Customer value
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Dienstleistungen
1
Dienstleistungsgewerbe
1
Economic model
1
Kundenwert
1
Productivity
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Produktivität
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Theory
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Grönroos, Christian
Ojasalo, Katri
3
Ekholm, Viveka
2
Holmlund, Maria
2
Kock, Sören
2
Liljander, Veronica
2
Strandvik, Tore
2
Wrange, Kim
2
Isoniemi, Kristina
1
Snellman, Kaisa
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Stenbacka, Rune
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Storbacka, Kaj
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Tombak, Mihkel M.
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Svenska Handelshögskolan <Helsinki>
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Meddelanden från Svenska Handelshögskolan
Journal of business research : JBR
2
Journal of global scholars of marketing science : bridging Asia and the world ; JGSMS
1
Journal of service management
1
Managing service quality : MSQ ; an international journal
1
Marketing theory
1
Organization and management series
1
Service Excellence als Impulsgeber : Strategien - Management - Innovationen - Branchen ; Bernd Stauss zum 60. Geburtstag
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The Routledge companion to strategic marketing
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The journal of services marketing
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ECONIS (ZBW)
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Service productivity : toward a conceptualisation of the transformation of inputs into customer value in services
Grönroos, Christian
(
contributor
); …
-
2000
-
[Elektronische Ressource]
Persistent link: https://www.econbiz.de/10001536013
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2
Developing the service offering - a source of competitive advantage
Grönroos, Christian
-
1987
Persistent link: https://www.econbiz.de/10013400715
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