Zwick, Thomas - In: Mitteilungen aus der Arbeitsmarkt- und Berufsforschung 34 (2001) 1, pp. 74-81
"The labour markets of developed economies are characterised by a shift towards a service society, the globalisation of the economy, the increasing use of information and communication technology (ICT) and a rise in workers' qualification levels. This paper shows for the German service sector...