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~isPartOf:"Nepalese journal of finance : a publication of Uniglobe College"
~subject:"customer satisfaction"
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customer satisfaction
Dienstleistungsqualität
16
Service quality
16
Customer satisfaction
13
Kundenzufriedenheit
13
Consumer behaviour
8
Konsumentenverhalten
8
service quality
8
Beziehungsmarketing
6
Relationship marketing
6
responsiveness
6
Electronic Banking
4
Electronic banking
4
E-commerce
3
Electronic Commerce
3
Nepal
3
Product quality
3
Produktqualität
3
price
3
product quality
3
security
3
Bank
2
Data protection
2
Datenschutz
2
Emotion
2
Lebensversicherung
2
Life insurance
2
Preismanagement
2
Pricing strategy
2
Quality management
2
Qualitätsmanagement
2
Website
2
assurance
2
behavior of the employee
2
convenience
2
customer convenience
2
customer loyalty
2
empathy
2
location
2
perceived value
2
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Type of publication
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Article
5
Type of publication (narrower categories)
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Article in journal
5
Aufsatz in Zeitschrift
5
Language
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English
5
Author
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Aryal, Suman
1
Pandey, Bimal
1
Sah, Rabindra Pratap
1
Shah, Busant
1
Shrestha, Binita
1
Published in...
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Nepalese journal of finance : a publication of Uniglobe College
Total quality management & business excellence : an official journal of the European Society for Organisational Excellence
26
International journal of services and operations management
15
Cogent business & management
14
International journal of productivity and quality management : IJPQM
14
The service industries journal
13
Total quality management & business excellence
13
International journal of services, economics and management
12
Journal of hospitality marketing & management
12
International journal of electronic marketing and retailing : IJEMR
10
Services marketing quarterly
10
Cogent Business & Management
8
Journal of hospitality & tourism research : JHTR ; the professional journal of the Council on Hotel, Restaurant, and Institutional Education
7
International journal of business excellence : IJBEX
6
International journal of business information systems : IJBIS
6
International journal of electronic customer relationship management : IJECRM
6
International journal of services and operations management : IJSOM
6
Journal for global business advancement : JGBA
6
Journal of Contemporary Issues in Business and Government
6
Journal of service research : JSR
6
Quality management journal : QMJ
6
Administrative Sciences : open access journal
5
Global business review
5
International Journal of Services, Economics and Management
5
International journal of business and globalisation : IJBG
5
International journal of business excellence
5
Journal of travel and tourism marketing
5
The international review of retail, distribution and consumer research
5
International Journal of Financial Services Management
4
International journal of business innovation and research : IJBIR
4
International journal of financial services management : IJFSM
4
International journal of services technology and management
4
Journal of business economics and management
4
Journal of industrial engineering and management : JIEM
4
Journal of relationship marketing : innovations and enhancements for customer service, relations, and satisfaction
4
MPRA Paper
4
Management science : journal of the Institute for Operations Research and the Management Sciences
4
Human systems management : HSM
3
International journal of Indian culture and business management : IJICBM
3
International journal of applied management science
3
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ECONIS (ZBW)
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1
Customer's satisfaction towards life insurance claim settlement in Nepal
Aryal, Suman
- In:
Nepalese journal of finance : a publication of Uniglobe …
10
(
2023
)
1
,
pp. 119-131
Persistent link: https://www.econbiz.de/10014495251
Saved in:
2
Factor influencing customer satisfaction in hospitality industry : a case of Kathmandu Valley
Sah, Rabindra Pratap
- In:
Nepalese journal of finance : a publication of Uniglobe …
6
(
2019
)
1
,
pp. 96-106
Persistent link: https://www.econbiz.de/10014493949
Saved in:
3
Impact of
service
quality
on the customer satisfaction and customer loyalty in Nepalese telecommunication industry
Shrestha, Binita
- In:
Nepalese journal of finance : a publication of Uniglobe …
6
(
2019
)
4
,
pp. 91-102
Persistent link: https://www.econbiz.de/10014494139
Saved in:
4
Impact of customer relationship management on customer satisfaction in Nepalese commercial banks
Shah, Busant
- In:
Nepalese journal of finance : a publication of Uniglobe …
6
(
2019
)
4
,
pp. 48-58
Persistent link: https://www.econbiz.de/10014494133
Saved in:
5
Factors influencing customer satisfaction on online banking in Nepalese commercial banks
Pandey, Bimal
- In:
Nepalese journal of finance : a publication of Uniglobe …
6
(
2019
)
4
,
pp. 80-90
Persistent link: https://www.econbiz.de/10014494137
Saved in:
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