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~isPartOf:"Neue betriebswirtschaftliche Forschung"
~person:"Büttgen, Marion"
~person:"Henkel, Sven"
~person:"Manaresi, Francesco"
~person:"Stahl, Konrad"
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Erfolgsfaktor Emotionalisierung : wie Unternehmen die Herzen der Kunden gewinnen
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Kundenintegration in den Dienstleistungsprozess : Eine verhaltenswissenschaftliche Untersuchung
Büttgen, Marion
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2007
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1. Aufl.
Persistent link: https://www.econbiz.de/10013515534
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