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~isPartOf:"New technology, work and employment"
~isPartOf:"The service industries journal"
~person:"Briggs, Elten"
~person:"Li, Xue"
~person:"Tailby, Stephanie"
~subject:"Dienstleistungsqualität"
~subject:"United Kingdom"
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New technology, work and employment
The service industries journal
Journal of business research : JBR
1
The journal of business & industrial marketing
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Workplace gossip and frontline employees' proactive service performance
Tian, Qi-tao
;
Song, Yang
;
Kwan, Ho Kwong
;
Li, Xue
- In:
The service industries journal
39
(
2019
)
1
,
pp. 25-42
Persistent link: https://www.econbiz.de/10012203241
Saved in:
2
Explicating customer orientation's influence on frontline employee satisfaction
Briggs, Elten
;
Jaramillo, Fernando
;
Noboa, Fabrizio
- In:
The service industries journal
35
(
2015
)
3
,
pp. 133-151
Persistent link: https://www.econbiz.de/10011296301
Saved in:
3
Partnership, high performance work systems and quality of working life
Danford, Andy
;
Richardson, Mike
;
Stewart, Paul
;
Tailby, …
- In:
New technology, work and employment
23
(
2008
)
3
,
pp. 151-166
Persistent link: https://www.econbiz.de/10003775618
Saved in:
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