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~isPartOf:"OR spectrum : quantitative approaches in management"
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OR spectrum : quantitative approaches in management
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The impact of customers' patience on delay and abandonment : some empirically-driven experiments with the M/M/n+G queue
Mandelbaum, Avi
;
Zeltyn, Sergey
- In:
OR spectrum : quantitative approaches in management
26
(
2004
)
3
,
pp. 377-411
Persistent link: https://www.econbiz.de/10002094576
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