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~isPartOf:"Operations research : the journal of the Operations Research Society of America"
~person:"Armony, Mor"
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Armony, Mor
Bertsimas, Dimitris
27
Simchi-Levi, David
26
Laporte, Gilbert
19
Wein, Lawrence M.
19
Whitt, Ward
18
Federgruen, Awi
16
Hall, Nicholas G.
14
Song, Jing-Sheng
13
Yao, David D.
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Glasserman, Paul
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Orlin, James B.
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Sim, Melvyn
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9
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Zeevi, Assaf
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8
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8
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8
Keeney, Ralph L.
8
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8
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Smith, James E.
8
Zipkin, Paul
8
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7
Ahuja, Ravindra K.
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Operations research : the journal of the Operations Research Society of America
Management science : journal of the Institute for Operations Research and the Management Sciences
4
INSEAD Working Paper
1
Management Science
1
Mathematics of operations research
1
NYU Stern School of Business
1
Operations Management Working Papers Series, Vol. , pp. -, 2005
1
Operations research
1
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OLC EcoSci
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1
Blind Fair Routing in Large-Scale Service Systems with Heterogeneous Customers and Servers
Ward, Amy R.
;
Armony, Mor
- In:
Operations research : the journal of the Operations …
61
(
2013
)
1
,
pp. 228-243
Persistent link: https://www.econbiz.de/10010091300
Saved in:
2
Routing and Staffing in Large-Scale Service Systems: The Case of Homogeneous Impatient Customers and Heterogeneous Servers
Armony, Mor
;
Mandelbaum, Avishai
- In:
Operations research : the journal of the Operations …
59
(
2011
)
1
,
pp. 50-66
Persistent link: https://www.econbiz.de/10008887258
Saved in:
3
Fair Dynamic Routing in Large-Scale Heterogeneous-Server Systems
Armony, Mor
;
Ward, Amy R.
- In:
Operations research : the journal of the Operations …
58
(
2010
)
3
,
pp. 624-638
Persistent link: https://www.econbiz.de/10008427893
Saved in:
4
The Impact of Delay Announcements in Many-Server Queues with Abandonment
Armony, Mor
;
Shimkin, Nahum
;
Whitt, Ward
- In:
Operations research : the journal of the Operations …
57
(
2009
)
1
,
pp. 66-81
Persistent link: https://www.econbiz.de/10008210085
Saved in:
5
Cross-Selling in a Call Center with a Heterogeneous Customer Population
Gurvich, Itay
;
Armony, Mor
;
Maglaras, Constantinos
- In:
Operations research : the journal of the Operations …
57
(
2009
)
2
,
pp. 299-313
Persistent link: https://www.econbiz.de/10008242258
Saved in:
6
Contact Centers with a Call-Back Option and Real-Time Delay Information
Armony, Mor
;
Maglaras, Constantinos
- In:
Operations research : the journal of the Operations …
52
(
2004
)
4
,
pp. 527-545
Persistent link: https://www.econbiz.de/10006417614
Saved in:
7
On Customer Contact Centers with a Call-Back Option: Customer Decisions, Routing Rules, and System Design
Armony, Mor
;
Maglaras, Constantinos
- In:
Operations research : the journal of the Operations …
52
(
2004
)
2
,
pp. 271-292
Persistent link: https://www.econbiz.de/10006417746
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