Chamboko, Richard; Cull, Robert J.; Giné, Xavier; … - 2020
Democratic Republic of Congo from 2017 to 2018. The paper provides evidence of assortative gender matching in agent banking … transactions, as clients prefer to transact with agents of their own gender. Female clients show a robust preference for female … balances. The underrepresentation of female agents may contribute to the persistent gender gap in financial access and usage …