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~isPartOf:"Production and operations management : an international journal of the Production and Operations Management Society"
~subject:"Personaleinsatzplanung"
~subject:"Theory"
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Production and operations management : an international journal of the Production and Operations Management Society
Manufacturing & service operations management : M & SOM
7
European journal of operational research : EJOR
6
OR spectrum : quantitative approaches in management
6
Management science : journal of the Institute for Operations Research and the Management Sciences
4
Operations research
3
Computers & operations research : and their applications to problems of world concern ; an international journal
2
Discussion paper / Tinbergen Institute
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Diskussionspapiere der Wirtschaftswissenschaftlichen Fakultät / Wirtschaftswissenschaftliche Fakultät, Universität Hannover : Hannover economic papers (HEP)
2
European journal of industrial engineering : EJIE
2
IWI Discussion Paper Series
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International journal of production economics
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International transactions in operational research : ITOR ; a journal of the International Federation of Operational Research Societies (IFORS)
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Journal of business research : JBR
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Operations research letters
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4OR : a quarterly journal of operations research
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A Wiley-Becker-Hayes publication
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Anwendungen - Probleme - Wissen
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Berichte aus der Betriebswirtschaft
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Betriebliche Tertiarisierung : der ganzheitliche Wandel vom Produktionsbetrieb zum dienstleistenden Problemlöser
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Building intuition : insights from basic operations management models and principles
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Chicago Booth Research Paper
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Die Unternehmung : Swiss journal of business research and practice ; Organ der Schweizerischen Gesellschaft für Betriebswirtschaft (SGB)
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Diskussionsbeitrag
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EURO journal on computational optimization
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Empirical economics : a journal of the Institute for Advanced Studies, Vienna, Austria
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FEEM Working Paper
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Freiberger Arbeitspapiere
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Gabler Edition Wissenschaft / Marketing und Innovationsmanagement
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Informationstechnologie und Ökonomie
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International journal of forecasting
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International journal of management and decision making : IJMDM
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Journal of business communication : JBC
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Journal of business economics : JBE
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Journal of the American Statistical Association : JASA
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ECONIS (ZBW)
5
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1
Staffing call centers with uncertain arrival rates and co-sourcing
Levent Koçağa, Yaşar
;
Armony, Mor
;
Ward, Amy R.
- In:
Production and operations management : an international …
24
(
2015
)
7
,
pp. 1101-1117
Persistent link: https://www.econbiz.de/10011309925
Saved in:
2
Flexibility structure and capacity design with human resource considerations
Akşin, Zeynep
;
Çakan, Nesrin
;
Karaesmen, Fikri
; …
- In:
Production and operations management : an international …
24
(
2015
)
7
,
pp. 1086-1100
Persistent link: https://www.econbiz.de/10011309926
Saved in:
3
Intelligent procedures for intra-day updating of call center agent schedules
Mehrotra, Vijay
;
Ozlük, Ozgür
;
Saltzman, Robert
- In:
Production and operations management : an international …
19
(
2010
)
3
,
pp. 353-367
Persistent link: https://www.econbiz.de/10003981446
Saved in:
4
To pool or not to pool in call centers
Dijk, Nicolaas M. van
;
Sluis, Erik van der
- In:
Production and operations management : an international …
17
(
2008
)
3
,
pp. 296-305
Persistent link: https://www.econbiz.de/10003737954
Saved in:
5
Optimizing the staffing and routing of small-size hierarchical call centers
Chevalier, Philippe B.
;
Van den Schrieck, Jean-Christophe
- In:
Production and operations management : an international …
17
(
2008
)
3
,
pp. 306-319
Persistent link: https://www.econbiz.de/10003737958
Saved in:
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