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~isPartOf:"Psychology & marketing"
~isPartOf:"Service business"
~isPartOf:"Tourismus-Journal : Zeitschrift für tourismuswissenschaftliche Forschung und Praxis"
~subject:"Retail trade"
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Reisevermittler
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eWOM on travel agency selection : specialized versus private label
Bigné Alcañiz, J. Enrique
;
Caplliure, Eva-María
; …
- In:
Psychology & marketing
33
(
2016
)
12
,
pp. 1046-1053
Persistent link: https://www.econbiz.de/10011627264
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2
CRM and RQ as key factors in retail setting services in an economic crisis context : the case of travel agencies
Ángeles Oviedo-García, Maria de los
;
Vega Vázquez, …
- In:
Service business
9
(
2015
)
4
,
pp. 663-685
Persistent link: https://www.econbiz.de/10011407254
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